
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Subject to reasonable use.
Subject to reasonable use.
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
There is no denying the wealth management market is telling us that planning software is a must have. Turnkey Asset Management Platform’s (TAMPs…
Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
While some wealth managers state that a lack of customer digital adoption is a reason for low engagement during the pandemic, the reality is tha…
User Experience and User DesignIn human-computer interaction, the goal is to bridge the gap between a user mental model with the product concept…
Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
This report is a continuation of the three-month study of the North American financial planning technology market covered in Celent’s report The…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Reviewing a financial plan was already becoming a more digitally interactive engagement pre COVID-19, but the switch to 100% virtual in a matter…
Celent recognizes Credit Suisse as the winner of the Model Wealth Manager 2020 Client Experience for their initiative Portfolio Opportunity Find…
As the coronavirus pandemic rocks the markets and affects virtually every area of financial services, estate lawyers, advisors, financial planne…
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Celent explores key trends, data sources, metrics, and partnerhsips in ESG. We look at the implications across capital markets, asset and wealth…
The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
Claims is a melting pot for all lines of insurance — personal, commercial, and specialty. Often more than 70% of the total cash flow in a compan…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This report is part of a series on claims systems in North America, Latin America, EMEA, and the Asia-Pacific. It profiles the majority of the p…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Celent explores key trends, data sources, metrics, and partnerhsips in ESG. We look at the implications across capital markets, asset and wealth…
The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
Claims is a melting pot for all lines of insurance — personal, commercial, and specialty. Often more than 70% of the total cash flow in a compan…
Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
Managing agent licensing is a business-critical function for insurers and agencies. But as insurers and agencies look to grow, they face increas…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
Managing the variety and innovation in a global distribution environment increasingly requires 'digital tools' and capabilities that allow insur…
Managing the variety and dynamism in a distribution environment that is increasingly digital requires tools that allow insurers to deal with a v…
The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
Celent has released a new report titled Onboarding in Corporate Transaction Banking: Prioritizing Investments for Reducing Friction. The report…
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Celent explores key trends, data sources, metrics, and partnerhsips in ESG. We look at the implications across capital markets, asset and wealth…
The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
Claims is a melting pot for all lines of insurance — personal, commercial, and specialty. Often more than 70% of the total cash flow in a compan…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Celent has published a new report titled Views of the Past and Future: Trends and Predictions for North American Illustration Systems.The report…
Celent has released a report that reviews the global life insurance illustration solution spectrum titled Predicting the Future: 2016 EMEA, APAC…
Celent has released a report that reviews the North American life insurance illustration solution spectrum titled Predicting the Future, 2016 No…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Celent explores key trends, data sources, metrics, and partnerhsips in ESG. We look at the implications across capital markets, asset and wealth…
The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
Claims is a melting pot for all lines of insurance — personal, commercial, and specialty. Often more than 70% of the total cash flow in a compan…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Alternative data sources have been discussed as a possible way to provide a more digital insurance experience. In this report, we will examine d…
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
The digital experience for agents is becoming a new strategic battleground for insurance companies. Digital capabilities are being extended acro…
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Today's technological innovations are increasingly powered by artificial intelligence, fuelling possibilities for novel technological developmen…
In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
Loss control and premium audit are two functions of an insurer that often play a secondary role in the processing of business but continue to be…
Snap polls reflect questions posed by members of the Celent Executive Research Panel. This question came about from a member who is considering…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Celent has released a new report titled Deal Trends and Projections in the Life and Health PAS Market: 2016 Latin American Edition. The report w…
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
In its first ever life insurance claims report, Celent provides a detailed look at 18 insurance claims systems marketed across the globe to life…
Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
Managing agent licensing is a business-critical function for insurers and agencies. But as insurers and agencies look to grow, they face increas…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
Managing the variety and innovation in a global distribution environment increasingly requires 'digital tools' and capabilities that allow insur…
Managing the variety and dynamism in a distribution environment that is increasingly digital requires tools that allow insurers to deal with a v…
The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
Celent has released a new report titled Onboarding in Corporate Transaction Banking: Prioritizing Investments for Reducing Friction. The report…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This report is part of a series on claims systems in North America, Latin America, EMEA, and the Asia-Pacific. It profiles the majority of the p…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This re…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. Our rev…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This r…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
What's on the agenda for North American P/C CIOs in 2019? Find out what is in the works for digital, cloud, and renewal of application portfolio…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Celent has released a new report titled Deal Trends and Projections in the Life and Health PAS Market: 2016 Latin American Edition. The report w…
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
In its first ever life insurance claims report, Celent provides a detailed look at 18 insurance claims systems marketed across the globe to life…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging, w…
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…
Legend, an open source technology platform offered by Goldman Sachs and FINOS, tackles the rapidly growing challenge of ensuring timely access t…
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
Implementing changes has always required various human and technology resources. Wealth management (WM) firms have generally employed specific p…
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging no…
The growth in demand for digital has created a long tail of applications which traditional IT struggles to build or maintain. The backlog is gro…
Implementing changes has always required various human and technology resources. Insurers have generally employed specific processes to plan, ex…
In 2018 ING embarked on a multiyear program to reimagine application development and drive change within an agile, at-scale transformation frame…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…