Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downloaded by clients. Anyone can register and watch the summary webinar on demand at Technology Trends Previsory Webinar: Corporate Banking; 2024 Edition.
But what is a previsory? Simply, it is a Celent contraction of the words, “preview” and “advisory.” This is our forward looking view of financial technology trends for the next 12-18 months, and advice on how to respond to them. Our overarching theme for 2024 is that future success in corporate banking rests on faster, safer, and smarter innovation. Banks must deliver technology solutions faster, within a solid risk framework, and leverage the capabilities of AI.
As our IT strategy and spending survey from this summer confirmed, banks must innovate and become more agile to address fintech threats. At the same time, they are battling the double-challenge of regulatory compliance and increasing competition for client business. As corporate clients continue to rationalize (reduce) the number of banks they work with, the deposit crisis has also compounded client retention challenges in regional and smaller banks.
When we asked banks about the factors underlying their technology priorities, a number of interesting statistics stood out:
- 70% of banks say that “it is more challenging to win and retain customers than it was 12 months ago.”
- 2% of banks say that “greater speed and agility” is a top priority for solution delivery.
- 3% rank “corporate digital channels and trade services/SCF” as top product investment priorities.
- 1% of banks prioritized advanced analytics, machine learning, and artificial intelligence as a top priority.
- 5.6% is the global average by which banks expect their IT budgets to state increase in 2024.
After several years where the innovation headlines have been garnered by fintechs and small banks entering the BaaS and embedded banking markets, the innovation advantage is swinging back toward major banks with larger innovation budgets and strong risk frameworks. Favor lies with banks that can triangulate between appetite (and investment) for innovation, the agility to develop quickly, and a sustainable risk framework in which to operate.
Bigger isn’t automatically better, as seen with some of the regional bank challenges in the BaaS ecosystem. However, banks accustomed to the rigor of Basel II and Dodd-Frank regulatory scrutiny should be well positioned for fintech innovation (either by acquisition, partnership, or self-build), if they can move fast enough.
With all of this in mind, the previsory focuses onfive key industry themes and 15 corporate banking technology trends and priorities for 2024. Some require immediate attention and energy; others require awareness and experimentation today as the building blocks for tomorrow.
A natural question is how to prioritize amongst these trends? Clearly that will vary somewhat within any given country or region, and bank; based on size of institution and current maturity or level of progression toward these priorities. In Technology Trends Previsory: Corporate Banking 2024 Editionwe’ve constructed a matrix of relative priority based on urgency and impact of these trends. This matrix may assist in allocation of funds or sequencing of projects.