Enabling Confident Technology Decisions in Financial Services

Celent is the leading research and advisory firm focused on technology for financial institutions globally.

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Customer Engagement

The notion that the customer comes first seems blindingly obvious, but truly executing against that simple saying is an area where many financial institutions have historically fallen short. But new developments – Covid, Big Tech, and Fintech/Insurtech – mean that lip service is no longer sufficient. Financial institutions must deliver exceptional experiences to their customers, in real-time, and remotely.

Nominations Open

Model Awards 2022

Every year, we recognize excellence in the usage of technology through our Model Insurer, Model Bank, Model Risk Manager, Model Wealth Manager, Model Sell Side, and Model Buy Side Awards. Please submit your nominations by October 15, 2021.



Hear direct from ESG innovators in a bite-sized format. October 6, 10am ET/3pm BST.

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Celent is here for you with unbiased and independent advice, in the form of our extensive deep research, expert analysts, and proficient tools to navigate the market.

Analyst research

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Expert opinion and breakthrough ideas leveraging practical experience.

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Upcoming Celent events

Celent's events include its flagship, annual Innovation & Insight Day, along with a selection of webinars and briefings led by our research analysts. These sessions offer expert opinions as our teams examine existing and future trends in functionality and technology in financial services.


Creating clear, engaging forms and documents is a major tenet for all insurers. And optimizing the communications lifecycle, from inception to d…


ITC Vegas is the world's largest insurtech event – bringing together insurance industry executives, entrepreneurs, and investors for a unique op…


Join Max Ang, Insurance Analyst at Celent for the Be First to the Future session on October 7. 2:50 pm SST on October 7: Case Study - Data Scien…


In the second installment of Celent’s Pitch Perfect series, we focus on the ESG space. Trillions are being invested in the sustainability sector…

Model Awards Program

Celebrating the effective use of technology in financial services

Our Model Awards highlight financial institution initiatives with the best use of technology in Banking, Insurance, Wealth Management, Risk & Compliance, Buy Side and Sell Side. The Awards are designed to answer the deceptively simple question:  What would it look like for a firm to do everything right with today’s technology?

Nominations for our 2022 program are now open. The deadline to submit is October 15, 2021.

Celent news

The Financial Brand

“Financial institutions have long viewed legacy core technology as a hindrance to innovation,” said Stephen Greer, senior analyst at Celent, com…

Insurance Business Canada

"Companies of all sizes are placing their greatest priority on data management, business intelligence, and analytics/AI," added Celent senior an…

American Banker

Many lenders have focused on modernizing their loan origination systems in recent years but have neglected what comes after a loan is made, acco…

Financial Times

Risk does play a role here,” says Awaad Aamir, wealth management analyst at Celent. “A lot of self-directed investors start off with all guns bl…

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