Enabling Confident Technology Decisions in Financial Services
Celent is the leading research and advisory firm focused on technology for financial institutions globally.
Customer Engagement
The notion that the customer comes first seems blindingly obvious, but truly executing against that simple saying is an area where many financial institutions have historically fallen short. But new developments – Covid, Big Tech, and Fintech/Insurtech – mean that lip service is no longer sufficient. Financial institutions must deliver exceptional experiences to their customers, in real-time, and remotely.
Model Awards 2022
Every year, we recognize excellence in the usage of technology through our Model Insurer, Model Bank, Model Risk Manager, Model Wealth Manager, Model Sell Side, and Model Buy Side Awards. Please submit your nominations by October 15, 2021.
CAPITAL MARKETS PITCH PERFECT SERIES: ESG EDITION
Hear direct from ESG innovators in a bite-sized format. October 6, 10am ET/3pm BST.
How we can help you
Celent is here for you with unbiased and independent advice, in the form of our extensive deep research, expert analysts, and proficient tools to navigate the market.
Delve into our reports and insights
Expert opinion and breakthrough ideas leveraging practical experience.
Compare using VendorMatch
Portal comparing thousands of Financial Services technology solutions.
Access expert guidance
Strategic assessments, evaluations, and selections based on proven methodologies.
Industry hub
We help our clients make better decisions about technology through our research, advisory, and consulting services.
Upcoming Celent events
Celent's events include its flagship, annual Innovation & Insight Day, along with a selection of webinars and briefings led by our research analysts. These sessions offer expert opinions as our teams examine existing and future trends in functionality and technology in financial services.
The conference brings together over 300 operations, technology, and regulatory leaders for three days of thought-provoking discussions and the s…
Creating clear, engaging forms and documents is a major tenet for all insurers. And optimizing the communications lifecycle, from inception to d…
ITC Vegas is the world's largest insurtech event – bringing together insurance industry executives, entrepreneurs, and investors for a unique op…
Join Max Ang, Insurance Analyst at Celent for the Be First to the Future session on October 7. 2:50 pm SST on October 7: Case Study - Data Scien…
Model Awards Program
Celebrating the effective use of technology in financial services
Our Model Awards highlight financial institution initiatives with the best use of technology in Banking, Insurance, Wealth Management, Risk & Compliance, Buy Side and Sell Side. The Awards are designed to answer the deceptively simple question: What would it look like for a firm to do everything right with today’s technology?
Nominations for our 2022 program are now open. The deadline to submit is October 15, 2021.
Celent news
Risk does play a role here,” says Awaad Aamir, wealth management analyst at Celent. “A lot of self-directed investors start off with all guns bl…
In today's hyper-competitive and rapidly changing insurance landscape, improving the customer experience has become a strategic imperative. Perh…
The term “virtual branch” has its critics. “It implies the best way to do things is by walking into a branch,” said Bob Meara, senior analyst in…
"Many of the large car manufacturers have made investments into payment firms over the last 5 years or so," said Gareth Lodge, a senior analyst…