Our insights

In-depth research and analysis of the latest trends in financial services technology. Analysts insights are delivered in many forms, reports, webinars, case studies, blogs and more; use this page to explore.

Adapting to the New Normal, Part 1: A Response to COVID-19 9 August 2020 Report Eiichiro Yanagawa
To better understand the impact of the COVID-19 pandemic and the financial implications for Japan and the Asia-Pacific region, Celent continues…
Adapting to the New Normal, Part 2: IT Spending in the COVID Era 9 August 2020 Report Eiichiro Yanagawa
To better understand the impact of the COVID-19 pandemic and the financial implications for Japan and the Asia-Pacific region, Celent continues…
Apple’s long game in payments – incremental plays or Square ambitions? 7 August 2020 Blog Alenka Grealish
Based on Apple’s occasional big splashes in payments, incremental is the answer but a telling incremental. Apple is playing a long game in payme…
Ai in the UI: Leaders Differentiate Themselves 7 August 2020 Report Alenka Grealish and Bob Meara
AI can be a powerful enabler for digital customer engagement in retail banking. Judicious vendor selection is key. Celent compare vendor solutio…
Leveraging Prepaid to Power Your Next Payment Innovation 6 August 2020 Report Zilvinas Bareisis
Anyone who has bought a gift card is familiar with the concept of a prepaid account: You must load funds before you can spend them. But the prep…
Current and Future State of Insurtech 6 August 2020 Blog Juan Mazzini
Insurtechies is a new podcast channel by 123Seguro, a leading digital insurance broker in Latin America founded in 2010. The company compares, s…
Blockchain Adoption in Corporate Banking 5 August 2020 Report Alenka Grealish
The future of blockchain adoption in corporate banking rests on achieving economic viability. The design thinking framework of value, feasibilit…
IT Cost Decisions in LATAM Life and Health Insurance 5 August 2020 Report Juan Mazzini
For a majority of Latin American countries, an isolation period has been imposed as a consequence of COVID-19, for some since March and others i…
IT Cost Decisions in LATAM General Insurance 5 August 2020 Report Juan Mazzini
For a majority of Latin American countries, an isolation period has been imposed as a consequence of COVID-19, for some since March and others i…
Innovative Solutions 4 August 2020 Webinar Juan Mazzini
A look into how Latin American insurance companies have reacted to the pandemic, with special focus on digitization, innovation and the role of…
MLOps Part 2: Examples of Enterprise Machine Learning Deployment Providers 2 August 2020 Report Max Ang
Today’s artificial intelligence (AI) and machine learning (ML) will require a different approach in management, combining both technical assessm…
Is Working from Home the Perfect Working Scenario? 30 July 2020 Blog Keith Raymond
Most have agreed for a variety of reasons including work schedule flexibility and operational cost reduction working from home may be close to t…
The Road to ADAS: The Use of ADAS Data in Automobile Insurance Pricing 29 July 2020 Blog Donald Light
Ok, full Level 5 autonomy is receding in the horizon, no matter how hard we press on the automotive technology accelerator. What we do have toda…
Accepting Submissions for Celent's 2021 Model Wealth Manager Awards Program! 29 July 2020 Blog Ashley Longabaugh
The submissions window continues to be open for Celent's 2021 Model Wealth Manager Awards Program and we are eager to learn about your innovativ…
Covid-19: Tracking the Changes in Bank Technology Strategy, Wave 2 27 July 2020 Report Kieran Hines and Bob Meara
If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…