Research & Reports | Celent | Experts in financial services technology

Asia Insurance Technology Awards (AITAs) June 21 2018
...But they will not be for long. Nominations close on Friday, 20 July 2018, and the awards will be given out on 17-18 September 2018 at the 3rd…
The Year of the Insurance Platform: Property / Casualty Edition June 21 2018 Report Donald Light
A January 2018 blog at celent.com was more in the nature of a hypothesis than a prediction. The blog, If 2017 Was the Year of Insurtech, Will 201…
EBAday 2018: Viewpoints on Transforming Transaction Banking June 21 2018 Blog Patricia Hines
This year’s EBAday conference was held in mid-June in Munich, Germany. Always a well-attended, EBAday is a two-day conference hosted by the Euro…
TINtech 2018 - AI and Blockchain progress in Insurance June 17 2018 Blog Craig Beattie
This year I once again had the good fortune to be able to attend some of The Insurance Network's Technology conference in London or TINTech as it…
The future of digital assets is here June 17 2018 Blog John Dwyer
Coinbase is on track to operate as a regulated broker/dealer. Once approved, Coinbase will be able to offer blockchain-based securities, under th…
Money20/20 Europe in Seven Quotes June 14 2018 Blog Zilvinas Bareisis
Last week I spent three very productive and exciting days in Amsterdam, at Money20/20 Europe. Now, I am a Money20/20 “veteran” – I’ve been going…
Life Insurers’ Perceptions of Policy Administration Systems: 2018 North America Edition June 14 2018 Report Karen Monks, David Himmel, and Niall Williams
Life insurers are being told their new system will solve their legacy problem, move them toward digital, and allow for insurer self-sufficiency,…
Featured Analyst: Neil Katkov June 13 2018 Blog Neil Katkov
Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all financ…
A Recap of ABF's Retail Banking Forum: Overcoming Middle-Income Traps June 13 2018 Blog Eiichiro Yanagawa
Digital transformation as an opportunity The topic being discussed most nowaday is “Opportunities and Challenges of Digital Transformation in Sou…
RegTech on the Rise: Transforming Compliance into Competitive Advantage June 13 2018 Report
Financial services regulation has expanded at an astounding rate since the financial crisis — and, consequently, so has the cost of regulatory co…
Withdrawing cash in the age of digital June 13 2018 Blog Stephen Greer
Digital is pervasive. Ask a bank to characterize the financial behavior of a millennial and it’s unlikely the branches will even be mentioned. Th…
Delivering Excellent Customer Service, Part 2: Why Digital Engagement Will No Longer Be Optional June 13 2018 Report Bob Meara
Small institutions have a measurable customer service advantage over big banks in many areas. They can't afford to rest on their laurels, however…
Moon Landings in AI June 12 2018 Blog Alenka Grealish
Why is realizing the cognitive corporate bank possible now? After decades of work in academia and labs, significant AI breakthroughs have been ac…
From Moonshot to Reality: AI in Action June 12 2018 Report Alenka Grealish
The concept of a cognitive corporate bank was considered a moonshot a decade ago. Banks and tech providers have taken on the challenge. Today, AI…
Setting Expectations for Digital Customer Origination June 11 2018 Blog Bob Meara
For starters, nothing in this blog post should be misconstrued to defend digital inaction; quite the contrary. Many banks should double down on d…