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In-depth research and analysis of the latest trends in financial services technology. Analysts insights are delivered in many forms, reports, webinars, case studies, blogs and more; use this page to explore.
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Search sorts the results in order of most closely matching the search criteria. Items that match fewer clauses are ranked lower. The order is then chronological. Newer reports matching part of the search criteria are therefore ranked under older reports matching all the criteria. You can use this filter to ensure you are seeing only our latest content.
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  • Evolution of Utilities and Managed Services: From Cost Control to Innovation
    Evolution of Utilities and Managed Services: From Cost Control to Innovation 15 January 2019 Webinar Arin Ray
    The demand for and adoption of mutualized solutions are likely to grow because need for cost reduction and streamlining operations will persist i…
  • Top Trends in Retail Payments 2019: Key Imperatives for Card Issuers
    Top Trends in Retail Payments 2019: Key Imperatives for Card Issuers 14 January 2019 Report Zilvinas Bareisis
    Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. This is the…
  • Featured Analyst: Patricia Hines
    Featured Analyst: Patricia Hines 11 January 2019 Blog Patricia Hines
    Patricia Hines has over 20 years of experience in financial services across business, technology, and operations. When she's not busy helping cl…
  • IoT Platforms in the Life, Health, and Annuity Market
    IoT Platforms in the Life, Health, and Annuity Market 10 January 2019 Report Tom Scales, Juan Mazzini, and Niall Williams
    Many insurers are incorporating IoT into their products and processes. As they move forward, insurers will face the challenge of buying data or h…
  • The Insurer Strikes Back: AI for Hire from Taikang?
    The Insurer Strikes Back: AI for Hire from Taikang? 10 January 2019 Report Zao Wu
    The Chinese retail market is increasingly powered by AI, driven by data and enabled by omnichannel touchpoints — as exemplified by the “New Retai…
  • Security Tokens
    Security Tokens 9 January 2019 Blog John Dwyer
    The Security Token Technology Stack Ethereum and the ERC-20 standard kick-started the smart contract era of public blockchains and established an…
  • Insurance Technology Predictions for 2019 and Beyond
    Insurance Technology Predictions for 2019 and Beyond 9 January 2019 Blog Craig Beattie and Nicolas Michellod
    The begnning of a new year marks a turning point including new resolutions but more importantly a tradition for us at Celent: our predictions. La…
  • Outpacing the Competition in Business Customer Engagement
    Outpacing the Competition in Business Customer Engagement 8 January 2019 Blog Alenka Grealish
    Excellence in customer engagement has become paramount for commercial bankers. A confluence of forces is pushing the engagement bar up: customer…
  • The Compliance Layer: The Security Token Technology Stack
    The Compliance Layer: The Security Token Technology Stack 7 January 2019 Report John Dwyer
    Security tokens will be one of 2019’s biggest stories in blockchain. As institutional investors position themselves for digital assets, there is…
  • Featured Analyst: Nicolas Michellod
    Featured Analyst: Nicolas Michellod 20 December 2018 Blog Nicolas Michellod
    Nicolas Michellod has 15+ years of experience in the financial industry. His research concentrates on continental European insurance markets wit…
  • Featured Analyst: Joan McGowan
    Featured Analyst: Joan McGowan 20 December 2018 Blog Joan McGowan
    Joan McGowan has studied the many operational risks across the banking system for over 16 years. She has witnessed the profound and costly struc…
  • Capital Markets: Strategic Technology Choices in 2019
    Capital Markets: Strategic Technology Choices in 2019 19 December 2018 Blog David Easthope
    Capital markets firms are faced with an array of strategic choices in 2019 centered upon technology. Our capital markets research team will focus…
  • Tech giants
    Tech giants 19 December 2018 Blog Zao Wu
    It was an unsurprisingly sizzling day in Singapore, but a surprisingly fiery debate was going on. Most of those sitting seemed convinced that the…
  • Capital Markets: Our 2019 Research Themes
    Capital Markets: Our 2019 Research Themes 19 December 2018 Blog David Easthope
    Looking ahead to 2019, we will continue to deliver the technology-focused research our capital markets clients expect. While we do not publish a…
  • Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)
    Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum) 19 December 2018 Report Stephen Greer
    Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent th…
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