Research & Reports | Celent | Experts in financial services technology

Transforming Capital Markets with AI/ML and RPA April 20 2018 Blog David Easthope
I am looking forward to participating in a partner workshop panel at SIFMA’s Operations Conference & Exhibition this year in Phoenix on May 8th.…
Non-financial risk management and GRC April 19 2018 Blog Cubillas Ding
I was recently part of a large industry Risk and Compliance Summit in London, where I presented perspectives based on a recent study Celent execu…
The Road to an Institutional Market in Cryptocurrencies April 19 2018 Blog Brad Bailey
As we see more institutions across the capital markets grapple with the place of cryptocurrencies adjacent to securities and derivatives, we need…
US Payments in the Cloud: A Response to Uncertain Times April 19 2018 Report Gareth Lodge
Big changes are coming to the US payments industry. These changes, and how banks respond to them, will be competitive differentiators for the ban…
Market Conduct Exams in the Age of A.I. April 19 2018 Blog Michael Fitzgerald
News flash: Intelligent systems are now able to train themselves, that is, reach decisions that have not been pre-programmed, pre-determined befo…
Tom Scales - Featured Analyst April 18 2018 Blog Tom Scales
Tom Scales leads the Life, Annuity, and Health practice in the Americas. This midwesterner, game-time decision maker, and father of seven is more…
Identity Verification Solutions for Digital Onboarding: A Vendor Spectrum April 16 2018 Report Bob Meara
The unrelenting data breaches have a silver lining, offering banks an opportunity to reinvent the customer experience. Digital customer acquisiti…
Microservices Opportunity: Dawn of the Open API Era April 15 2018 Blog Eiichiro Yanagawa
Microservices architecture, or more simply microservices, refers to a method of designing and developing software as self-contained, deployable c…
Healthcare PAS 2018: ABCD Vendor View April 12 2018 Report Nicolas Michellod, Karen Monks, and Tom Scales
Healthcare is a market that is rapidly evolving. Insurers need to find appropriate systems if they want to capture opportunities in this changing…
Ranking the CRM Technology Vendors for Wealth Management: An Overview of the European Market April 10 2018 Report Ashley Globerman
Celent examines the leading CRM vendors in the European wealth management market. Client relationship management (CRM) is a strategy and busines…
Chatbots aren’t dead, but they’re definitely not a magic bullet April 07 2018 Blog Stephen Greer
A couple of weeks ago a headline grabbed my attention. The automated savings app, Digit, had come out publicly and proclaimed that it would be ki…
Webinar: Alexa and the New Family Intimacy April 04 2018 Webinar Donald Light and Tom Scales
Alexa, Google Home Assistant, and friends are becoming more than information utilities and background music. They are bidding to become family me…
IPO 2.0 in a Web 3.0 World April 04 2018 Blog John Dwyer
Spotify, the music streaming business, listed on the NYSE on Tuesday. This attracted significant attention due to the direct listing structure wh…
Driving Business Value with APIs April 03 2018 Blog Patricia Hines
For decades, getting disparate bank applications to talk to each other was a nightmare. Most integration involved custom, point-to-point code, ma…
Featured Analyst - Will Trout April 03 2018 Blog William Trout
William Trout is always interested in new ideas, he's focused on technology, probably due to the obvious (and ever-increasing) power of technolo…