Property & Casualty Insurance

We help insurers make faster and more informed technology investment decisions. Property & Casualty insurers are using technology in new ways to digitize a customer-centric experience, improve decisions, and react to real-time events.

We work with insurers to take a practical approach to innovation while thinking about the impact of data and digitization on core insurance processes and decisions. We help them innovate, assess their future ecosystem, navigate the technology landscape, and evaluate key emerging technologies for their business.


Our research focuses on the application of technology to the business of insurance.  You’ll find vendor profiles, benchmarking studies, and thought-provoking content on emerging technologies and business trends. 


Model Insurer 2023

Financial Institutions face a host of common challenges. We've announced our Model Insurer winners who have used technology to tackle those challenges head-on and deliver impressive results. Our experts will also share key insights during our industry-specific overviews.

Most Recent

Generative AI and Large Language Models: A Snap Poll for the Celent Executive Panel

Available Only for Members of the NA Celent Insurance Executive Panel

Most Read

Celent Model Insurer Awards for 2023 Announced

Celent Model Insurer Awards for 2023 Announced Today, Celent honors 14 insurance companies with Model Insurer awards for 2023. Model Insurer is…

Research Agenda

Property & Casualty Research Outlook

See what research we have in store for 2023


Cloud Kings in Insurance

In this series, Celent interviews a diverse set of insurers. We want to give a sense of what insurers have been doing around the cloud technology, what lessons they have learned, and how it has changed their internal organization and the way they are conducting their business.

Solution Hub Pages

For claims, insurers have been moving from a traditional process to one that is driven by automation. The objective is to reach a high level of low-touch-high-frequency claims.

All modern core policy systems provide basic functionality for the most standard processes of quoting, issuing, endorsing, and renewing a policy. However, there is significant variation in the way the solutions handle these functions.

Insurers send out a lot of bills. It’s an expensive process not just in terms of the physical costs of printing, paper and postage. We track the main trends in billing and have profiled solutions dedicated to insurers.


Available Only for Members of the NA Celent Insurance Executive Panel


This research will provide anoverview of the insurance market and technology trends in South Korea. We will provide examples of insurers, insurt…


The Advantages of a Data-First Transformation Approach for Insurers

Insurance Innovation Insights

Innovation executives and teams have an increasing mandate to deliver results, but the insurance industry is rapidly evolving, there is more complexity, startups, technologies, and applications to stay on top of and prioritize.

Our innovation-related research and advisory help bring order and make sense of all this, while increasing the chances of success. It provides the basis for innovators to deliver results aligned with the company’s strategy.

How we can help you

Use our industry trends reports to understand the landscape; our primers to help get up to speed on crucial solutions; our surveys and case studies to benchmark yourselves; and our vendor landscapes to help make technology decisions.

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We offer an advisory service for our subscribed users who wish to discuss our insights in greater depth.

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Browse our Insights

Browse our extensive library of reports, blogs, webinars, podcasts and videos.

Our Experts

Meet our Property & Casualty analysts.

Jamie leads the Celent team globally across banking, insurance, wealth management and capital markets technology, and is a Partner within Oliver…

Karlyn Carnahan leads the insurance practice for Celent for North America.She is based in San Francisco and focuses on issues related to the int…

Nicolas' research concentrates on continental European insurance markets with a specific focus on continental Europe and insurance systems inclu…

Max is the Insurance Technology Research Advisor for APAC and Senior Analyst within Celent’s insurance practice and is based in Singapore. Max’s…

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