Property & Casualty Insurance

We help insurers make faster and more informed technology investment decisions. Property & Casualty insurers are using technology in new ways to digitize a customer-centric experience, improve decisions, and react to real-time events.

We work with insurers to take a practical approach to innovation while thinking about the impact of data and digitization on core insurance processes and decisions. We help them innovate, assess their future ecosystem, navigate the technology landscape, and evaluate key emerging technologies for their business.


Our research focuses on the application of technology to the business of insurance.  You’ll find vendor profiles, benchmarking studies, and thought-provoking content on emerging technologies and business trends. 


Customer Engagement: Chat with CSAA Insurance Group

Andrew Schwartz, Analyst with Property & Casualty practice at Celent, interviews John Ingersoll, Head of Strategy at CSAA Insurance Group on what they're doing differently in Customer Engagement.

Most Recent

Cyber Opportunities: The Insurer Strikes Back

Risks related to cyber attacks represent challenges for insurers but also opportunities. This is the third report of our series on cyber threats…

Most Read

API Factory, Marketplace, or Embedded Experience for Insurance-as-a-Service

Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…

Research Agenda

Property & Casualty Research Outlook

See what we have in store for 2021

Nominations Open

Model Insurer Awards

Celent Model Insurer is awarded for best practices of technology usage in different areas critical to success in insurance. It is an annual program celebrating its 16th anniversary in 2022. Please submit your nominations by October 15, 2021.


Risks related to cyber attacks represent challenges for insurers but also opportunities. This is the third report of our series on cyber threats…


A New Battleground in Property and Casualty Insurance


MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…


2021 Spectrum Report: Powered by VendorMatch

How we can help you

Use our industry trends reports to understand the landscape; our primers to help get up to speed on crucial solutions; our surveys and case studies to benchmark yourselves; and our vendor landscapes to help make technology decisions.

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Our Experts

Meet our Property & Casualty analysts.

Jamie has led the development of Celent’s innovation framework and has been a major contributor to shaping Celent’s global insurance agenda. His…

Karlyn leads Property & Casualty research across the Americas. She focuses on issues related to digital transformation. She's particularly inter…

Nicolas' research concentrates on continental European insurance markets with a specific focus on continental Europe and insurance systems inclu…

Max is an analyst with Celent’s insurance practice and is based in Singapore. Max’s research concentrates on APAC insurance technology markets,…

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