Research & Advisory
London, United Kingdom


Craig brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, working with and within insurers.

Craig has advised insurers on IT strategy, legacy modernization, insurance vendor analysis and enterprise architecture topics, principally in the EMEA region. Since joining Celent, he has been a speaker at industry events in North America and London, as well as Celent events in Europe. He has spoken on topics such as the influence of mobile on the industry, the use of social networks by insurers and how the evolving use of the Internet, data and IoT will influence insurance in the future.

Recent consulting clients have engaged Craig for policy administration vendor analyses, market entry strategies, and product messaging work for insurance vendors.

Prior to joining Celent, Craig was an applications architect with Royal Bank of Scotland Group's Strategy and Architecture team, working extensively with RBS Insurance.

Latest insights

  • 23 December 2021
    This report identifies eight attributes of a cloud deployment of a core system (policy admin, rating, billing, claims) used by property/casualty…
  • 28 June 2021
    When it comes to new technology, the opportunities to create new experiences, do things faster, better, cheaper, or just “differently” are alway…
  • 2 June 2021
    Accelerated! Insurance Overview Recorded March 11th, 2021 Even before the pandemic insurers were executing on their challenging digital agendas,…
  • 27 May 2021
    Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
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