
Biography
Craig brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, working with and within insurers.
Craig has advised insurers on IT strategy, legacy modernization, insurance vendor analysis and enterprise architecture topics, principally in the EMEA region. Since joining Celent, he has been a speaker at industry events in North America and London, as well as Celent events in Europe. He has spoken on topics such as the influence of mobile on the industry, the use of social networks by insurers and how the evolving use of the Internet, data and IoT will influence insurance in the future.
Recent consulting clients have engaged Craig for policy administration vendor analyses, market entry strategies, and product messaging work for insurance vendors.
Prior to joining Celent, Craig was an applications architect with Royal Bank of Scotland Group's Strategy and Architecture team, working extensively with RBS Insurance.
Latest insights
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19 January 2023SaaS or Software-as-a-Service is a way of delivering software over the Internet in a rapid, self-service way. An insurer accesses the software v…
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19 July 2022The commercial fleet market is a special and complex niche for insurance companies. The business model on which it’s based hasn’t changed in dec…
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22 December 2021This report identifies eight attributes of a cloud deployment of a core system (policy admin, rating, billing, claims) used by property/casualty…
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27 June 2021When it comes to new technology, the opportunities to create new experiences, do things faster, better, cheaper, or just “differently” are alway…
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