Our recently created practice is initially focusing on Health Insurance, also referenced as Health Payers. The emphasis is on the application of technology across all aspects of the value chain.

We help our customers maximize the technology benefit with a broad offering of research, access to our analysts, and consulting projects, including the selection of large-scale vendor technology


Celent analysts offer a breadth of insights and benchmarking data based on proprietary market research across technology and market structure/regulatory trends. We cover a number of emerging technologies from advanced analytics, artificial intelligence, machine learning, and robotic process automation to cloud, open source, blockchain, distributed ledger, digital assets, and quantum computing.

On-Demand Webinar

Dimensions: Life & Health Insurance IT Pressures & Priorities 2024

Curious about the current state of the life insurance industry’s technology budgets, investment plans, and the goals and priorities that are driving both? Is Gen AI making an impact on the industry’s investment plans? Join our webinar to hear from Nicolas Michellod and Karen Monks as they break down what’s driving investment plans globally and by regional markets across the life insurance industry.

Most Recent

Digital Operational Resilience Act (DORA): Helping Financial Institutions and Technology Providers Decrypt DORA’s Map

Ensuring the continuity of service and robustness of financial ecosystems is an increasing concern to governments and regulators globally. While…

Most Read

FWD Group: AI-Driven Approach to Personalized Coverage

Winner of the 2024 Celent Model Insurer Award for Customer Experience Transformation

Research Agenda

Health Insurance Research Outlook

See what research we have in store for 2024

On-Demand Webinar

I&I Day 2024: Model Insurer Overview

Join us as we honor our 2024 Model Insurer winners, recognizing their efforts in successfully implementing groundbreaking solutions in Insurance. From harnessing the power of data analytics to gain valuable insights and make informed decisions, to leveraging artificial intelligence to automate processes and enhance efficiency, attend this session to discover the trends and advancements that can help you meet the ever-changing needs of your customers and position yourself for success.

Latest Insights


Ensuring the continuity of service and robustness of financial ecosystems is an increasing concern to governments and regulators globally. While…


Evolving to a Modern Data and AI Governance Framework


An Inside Look Into the 2024 Model Awards Program


Available Only for Members of the NA Celent Insurance Executive Panel

Insurance Innovation Insights

Innovation executives and teams have an increasing mandate to deliver results, but the insurance industry is rapidly evolving, there is more complexity, startups, technologies, and applications to stay on top of and prioritize.

Our innovation-related research and advisory help bring order and make sense of all this, while increasing the chances of success. It provides the basis for innovators to deliver results aligned with the company’s strategy.

How we can help you

Our timely business-focused data-driven insights, benchmarking data, use cases, and deep technology and market structure expertise help clients get the most out of their existing technology and make the best strategic/tactical technology decisions going forward.

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Browse our extensive library of reports, blogs, webinars, podcasts and videos.

Our Experts

Our knowledge is deliverable through a range of content, including technology and market trend analyses, case studies, data sets, webinars, in-depth vendor evaluations, as well as in person conversations with our analysts.

Nicolas' research concentrates on continental European insurance markets with a specific focus on continental Europe and insurance systems inclu…

Max is the Insurance Technology Research Advisor for APAC and Senior Analyst within Celent’s insurance practice and is based in Singapore. Max’s…

Luis is an associate analyst with Celent whose career spans over 20 years working in banking, insurance, and consultancy. His expertise in banki…

Olivier is an Associate Analyst at Celent, with an impressive career as an experienced IT executive with more than 30 years of experience in the…

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