Retail Banking

Our research is aimed at business and technology leaders at retail banks and their solution providers to help navigate digital transformation journeys. Our insights help clients benchmark themselves through bank surveys and case studies highlighting best practices; get up to speed quickly on key technologies, such as AI, APIs, 5G, digital identity, and cloud, through primer and trends reports; and make technology investment decisions based on our deep understanding of the vendor landscape.

We have deep expertise in key areas of banking being reshaped by technology: from customer onboarding and servicing to cloud-and API-led transformation of banking platforms, and from innovations in digital payments to lending transformation.


Trending

Webinar Replay

Cloud Migration in Banking: Getting it Right!

Research Agenda

Retail Banking Research Outlook

See what we have in store for 2021

Model Awards

Model Bank Awards

Celent Model Bank is awarded for best practices of technology usage in different areas critical to success in banking. It is an annual program celebrating its 14th anniversary in 2021.


Reports

Getting Ready to Lead in the Post-Pandemic World

Reports

Will Branches Survive? Branch Panel Series Part 10

Reports

Introducing Payment HSM-as-a-Service


How can we help?

Browse our Insights

Browse our extensive library of reports, blogs, webinars, podcasts and videos.

Subscribe to our Research and Advisory Services

Explore our different packages.

Discuss a Consulting Engagement

Tell us your specific requirements to see how you can leverage our deep expertise through a bespoke engagement.

Join one of our Research Panels

Participate in regular polls.


Have a question?

Try speaking to one of our experts.

Contact us

Sign up for industry updates

Stay up to date on Celent's latest features and releases.

Sign up