Data, Analytics and Artificial Intelligence

Competitive advantage is increasingly driven by a financial institution’s ability to harness and monetize internal and external data. Pacesetters are creating new data-led products and services. In response, Celent is building a library of proprietary research to guide FIs in their quest for data-driven advantage. 

Data Management

Success in data analytics is predicated on robust data management. 

Celent tracks key trends and best practices in capturing, cleansing, securing, and processing data from source to models to product. 

We discuss business data strategy as well as data infrastructure implications.​

Analytics / Data Science

Data science is powering improved performance at FIs.

Celent explores best practices, including moving from innovation to production, identifying new data sources, and democratizing data science.

In addition, Celent examines how FIs can monetize their data.

AI / Machine Learning / SMART RPA

Vanguard FIs are applying AI/ML to realize game-changing competitive advantage.

Celent tracks the strongest use cases and best practices, including the rise of customer and employee-facing AI/ML. We’re also monitoring how leading FIs are leveraging smart RPA to lower costs while improving customer experience.

Our Insights


CRM: The CEO of the Client-Advisor Journey: Achieving Client-Centricity through the Integration of Expanded Data Sources looks at how firms are…

Most Read


In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…


ISO 20022 is rapidly becoming the financial messaging standard, with projects in many countries and in many payment rails. One of the most signi…


Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…

Case Studies

Model Award trophies
Model Award Case Studies

Showcasing Award-Winning Innovation in Data, Analytics and AI

Through our annual Model Awards program, we identify best-in-class uses of technology by financial institutions worldwide. Each year, there are winners in data, analytics, and AI. For each winner, we write detailed case studies and produce short videos.​

Data, Analytics and AI Case Studies

Highlighting Financial Institution Exemplars in Data, Analytics and AI

​Celent analysts continually watch for exemplars and include detailed case studies in their reports. These case studies include an analysis of the business case, underlying technology and best practice implementation.​

Our Experts

Monica Summerville heads Celent's Capital Markets practice and is based in the firm's London office. Monica is a seasoned financial services ind…

Max is the Insurance Technology Research Advisor for APAC and Senior Analyst within Celent’s insurance practice and is based in Singapore. Max’s…

Craig brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, worki…

Cubillas Ding is a Research Director with Celent's Capital Markets division, based in the firm’s London office. His expertise lies in global fin…

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