Karen is a Principal Analyst in Celent's North American insurance practice. She brings a broad range of insurance and consulting experience to her work; she has worked as a management consultant to and within insurance carriers and other financial services companies for over 25 years.
Karen’s focus is life insurance technology and trends. Her research concentrates on life, all aspects of life insurance processing including illustrations, eApplications and eSignature, new business and underwriting systems, policy administration systems, claims systems, and digital enablement technologies. Her consulting experience at Celent include new business and underwriting system selections, policy administration system selections, distribution management system selections, vendor product strategy reviews, a life claims system benchmarking project, eApplication and automated underwriting cost analyses, plus several small life insurance technology analyses. Karen led Celent’s Knowledge Management team for seven years. The KMC supports Celent's vendor assessments across all practices and helps manage vendor data on Celent's online platform, VendorMatch. She helped build out Celent's VendorMatch Digital Services Platform.
Karen’s research has been featured in Insurance & Technology, Insurance Networking News, ITA/Pro and Technology Decisions.
Karen began her career as a Financial Management Program Trainee for General Electric. Her past experience includes Coopers & Lybrand’s Financial Services management consulting group, John Hancock’s internal consulting division, and TowerGroup’s Consulting Services Group. Prior to joining Celent, Ms Monks was a financial analyst for a small Richmond, VA financial valuation firm.
Karen is based in Richmond, VA and enjoys her early morning walks, reading, gardening, cooking, and time with her family and friends. She especially loves traveling with her husband.
8 November 2023Recorded on November 8, 2023. There is no better time for life and annuity insurers to increase their digital footprint than periods of unease.…
8 November 2023There is no better time for life and annuity insurers to increase their digital footprint than periods of unease. From the economy, to interest…
7 November 2023I attended ITC Vegas for the first time this year. My colleagues had all gone before so I was the newbie! Other than developing laryngitis on Tu…
6 November 2023With costs escalating across the insurance value chain, it may not seem like the ideal time to push the envelope on digital transformation. But…
31 October - 15 November 2023
Preview of industry-specific technology trends and themes for 2024, enabling you to stay ahead of the curve with strategic technology insights.J…
31 October - 2 November 2023
Las Vegas, United StatesInsureTech Connect Las Vegas is the world's largest insurtech event - offering unparalleled access to the most comprehensive and global gatherin…
20 September - 5 October 2023
Empower your decision-making with critical references for choosing a robust and adaptable core insurance system. In this webinar series, we'll u…
Generative AI in Insurance: Exploring Possibilities, Navigating Risks, and Showcasing Innovative Solutions13 September 2023
Chicago, IL, United StatesCelent is holding a full day invitation only event for insurers focused on Generative AI and Large Language models in the insurance industry. It…
23 March 2022
It will also provide insight into how companies improve their abilities to expose and use their data for more than administrative purposes. Spea…