Life Insurance

Celent addresses key technology strategy issues for life, pension, annuity, and health insurers.

We break digital down to better understand its impact on life and health care insurance processes and decisions, including customer interactions, product design, underwriting, and claims.


How can AI impact the health and life business? What does it take to tackle the core insurance system challenge and leverage cloud, APIs, microservices, and DevOps? What have other life and health insurers achieved with these technologies?

We identify key technology trends and help our clients figure out how various technologies can create a positive impact  on their business.

Report Sample

Life Insurance CIO Pressures and Priorities 2021: North American Edition

Celent annually surveys life insurance CIOs and others in IT leadership positions to determine their focus for the upcoming year. Celent reviews the current year investments and technology plans as well trends over the years.

Most Recent

Getting Value from Data - Life & Annuity Insurers in North America

Quantitative Survey and Qualitative Interviews Sposored by Equisoft

Most Read

Cloud Web Series: Why Cloud, Why Now?

Cloud in 2020 continues to evolve at breakneck speed while making a steady and significant impact on financial services. Institutions are increa…

Research Agenda

Life Research Outlook

See what we have in store for 2021

Nominations Open

Model Insurer Awards 2022

Celent Model Insurer is awarded for best practices of technology usage in different areas critical to success in insurance. It is an annual program celebrating its 16th anniversary in 2022. Please submit your nominations by October 15, 2021.


Dan McCoach, Head of Life Health at Celent, interviews Brooks Tingle, President & CEO at John Hancock Insurance on what they're doing differentl…


Dan McCoach, Head of Life Health at Celent, interviews Jackie Morales, Chief Insurance Officer at Bestow on what they're doing differently in Cu…


Quantitative Survey and Qualitative Interviews Sposored by Equisoft


Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…

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Our Experts

Meet our Life Insurance analysts.

Jamie has led the development of Celent’s innovation framework and has been a major contributor to shaping Celent’s global insurance agenda. His…

Dan McCoach leads the Life and Health practice across the Americas for Celent. Dan’s experience as an Insurance CIO and executive for a private…

Nicolas' research concentrates on continental European insurance markets with a specific focus on continental Europe and insurance systems inclu…

Max is an analyst with Celent’s insurance practice and is based in Singapore. Max’s research concentrates on APAC insurance technology markets,…

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