Life Insurance

Celent addresses key technology strategy issues for life, pension, annuity, and health insurers.

We break digital down to better understand its impact on life and health care insurance processes and decisions, including customer interactions, product design, underwriting, and claims.


How can AI impact the health and life business? What does it take to tackle the core insurance system challenge and leverage cloud, APIs, microservices, and DevOps? What have other life and health insurers achieved with these technologies?

We identify key technology trends and help our clients figure out how various technologies can create a positive impact  on their business.

Report Sample

Life Insurance CIO Pressures and Priorities 2021: North American Edition

Celent annually surveys life insurance CIOs and others in IT leadership positions to determine their focus for the upcoming year. Celent reviews the current year investments and technology plans as well trends over the years.

Most Recent

The Future of RPA in Life Insurance

The Insurer's Perspective

Most Read

Ready or Not, Here AI Comes! The AI Readiness Index

Some insurers are concerned that they may be behind the curve. Does this reflect reality, and are they right to be concerned?

Research Agenda

Life Research Outlook

See what we have in store for 2021

Model Awards

Model Insurer Awards

Celent Model Insurer is awarded for best practices of technology usage in different areas critical to success in insurance. It is an annual program celebrating its 15th anniversary in 2021.


The Insurer's Perspective


Available Only for Members of the NA Celent Insurance Research Panel


The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…


Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…

How we can help you

Use our industry trends reports to understand the landscape; our primers to help get up to speed on crucial solutions; our surveys and case studies to benchmark yourselves; and our vendor landscapes to help make technology decisions.

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Our Experts

Meet our Life Insurance analysts.

Jamie has led the development of Celent’s innovation framework and has been a major contributor to shaping Celent’s global insurance agenda. His…

Dan McCoach leads the Life and Health practice across the Americas for Celent. Dan’s experience as an Insurance CIO and executive for a private…

Nicolas' research concentrates on continental European insurance markets with a specific focus on continental Europe and insurance systems inclu…

Max is an analyst with Celent’s insurance practice and is based in Singapore. Max’s research concentrates on APAC insurance technology markets,…

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