2024/03/25
セレント・モデルインシュアラーアワード2024 レガシーとエコシステムの変革部門 受賞企業
Abstract
Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transformative journey, by reshaping the customer experience by revolutionizing how they engaged with policyholders during the claims process. In a pioneering move, they leverage innovative technology and personalized services to enhance every step of the claims journey. From streamlined digital interfaces to proactive communication and real-time updates, their commitment was to make the claims process not just efficient but empathetic. Their evolution signals a paradigm shift, placing customer satisfaction at the forefront and setting new standards for excellence in their customers.