
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
With rising foreign investment in Vietnam, VP Bank wanted to offer their corporate customers currency and interest rate swaps, but the banks’ co…
Bank of America's Operational Intelligence team developed Virtual On-Watch to automate incident response workflows. The tool automates and orche…
Industry standards are defined by industry-wide acceptance. It is that universality that makes them so hard to establish, and so useful once the…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
Congratulations to Celent's Model Risk Manager 2022 Award winners: ABN AMRO, BNP Paribas S.A., DBS Bank, Fincare Small Finance Bank, Forcht Bank…
Fincare Small Finance Bank transformed its manual risk audit procedures to a centralized digital model. The bank had built a digital front end f…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
With the growing adoption of cryptocurrencies and crypto-based assets, the crypto ecosystem and its participants are coming under greater scruti…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
I’m extremely excited to announce my participation as a speaker at this year’s TradeTech FX Conference. The conference dates are February 16–18,…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
A new world of more costly, intrusive, and data-intensive regulatory regimes has challenged ALM practices and operating models to embrace greate…
Know Your Customer (KYC) attracts ever-increasing scrutiny from regulators and has become one of the most complex operational areas in anti-mone…
Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
How much does a bank's balance sheet asset-liability management (ALM) systems fit into a bank's COVID-19 response strategy? Apparently a lot. An…
Within the domain of financial asset-liability (ALM) and balance sheet risk management, next generation technology and emerging digital approach…
The operational challenges of AML compliance and the technical capabilities of anti-money laundering (AML) software have hit an impasse. This is…
Digital technology enablement could augment alpha generation for active managers and stem the erosion against the tidal wave of passive investin…
Inappropriate conduct has cost the financial services industry a significant amount in direct losses, lawsuits, and fines since the last financi…
With systemically important financial institutions expecting to spend in excess of $75 million annually on regulatory stress testing exercises,…
Celent analyzes architectural underpinnings, operating models. and market solutions that can enable sustainable future state capabilities for en…
Celent recently hosted an in-person event, Navigating Turbulence, in New York City. I had the great opportunity to lead the cloud computing sess…
Celent has released a new survey-based report specifically for retail lending channel owners that covers digital loan technology adoption by ban…
Rising interest rates since early 2022 have reversed the lending environment of recent years—when making more loans and making money was relativ…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
As part of its Customer 360 promise, ICICI Bank is committed to deepening customer relationships, continuous tech innovation, and seamless deliv…
One of the main visions of fintech innovation in banking during the past decade has been the creation of new digital banking marketplaces enable…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Many homeowners who’d like to move are staying put because they have an attractive mortgage rate that they don’t want to give up; a portable mor…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
Growing regulatory focus and investor pressure are making climate risk assessment an imperative at banks. Within climate risk, a critical focus…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
The banking credit risk management apparatus has changed dramatically since the financial crisis of 2008. Many banks, savings and loan companies…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
DBS Bank reimagined their corporate credit risk management by building a one-stop solution for corporate credit processes, from origination to f…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
This year, COVID market turbulence saw significant losses from capital markets participants, especially dealer and regional banks, associated wi…
When new lending volume declines and delinquencies rise, loan collections systems become the most important system in the retail bank to protect…
Celent analyzes architectural underpinnings, operating models. and market solutions that can enable sustainable future state capabilities for en…
Globally, Celent expects firms to spend in excess of $850 million in 2012 on counterparty risk and CVA management systems, rising at a CAGR of 9…
The financial industry is at an inflection point, shaped by a confluence of macroeconomic forces, regulatory dynamics, and sociopolitical reperc…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
State Street Global Advisors wanted the ability to monitor macroeconomic risks on its portfolios because it recognized the importance of underst…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
The strategic importance of value adjustments (XVAs) and counterparty credit risk (CCR) management continues to be in the forefront of capital m…
This year, COVID market turbulence saw significant losses from capital markets participants, especially dealer and regional banks, associated wi…
Within the domain of capital markets trading, investing, structuring and risk management, next generation technology and emerging digital approa…
Celent explores the opportunities and challenges of the morphing sell side front office in this cross asset trading technology piece. The advent…
The clock is ticking for financial institutions (FIs) to adequately prepare for the seismic shift from the London Interbank Offered Rate (LIBOR)…
March Madness: Month 1 of Covid-19 A brief look at the end of the beginning from a trading and communication perspective. A look at how trading…
The (L)IBOR rate which we have all known and loved-then vilified and hated is going away. Regulators and market watchers saw the rate has easily…
Celent in conjunction with Nasdaq interviewed and surveyed 50 senior front office trading and technology staff at global trading firms, broker d…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Although the UK Open Banking and European Union PSD2 legislation had specific goals to open up consumer financial services, it also paved the wa…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
Celent research into 2022 corporate banking priorities showed digital banking platforms and digital channels were the top two priorities for pro…
The financial industry is at an inflection point, shaped by a confluence of macroeconomic forces, regulatory dynamics, and sociopolitical reperc…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging, w…
I’m extremely excited to announce my participation as a speaker at this year’s TradeTech FX Conference. The conference dates are February 16–18,…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
In a previous installment of this research series, "Operational Alpha on the Buyside: Riding New Waves from Front-to-Back Technology, Data, ESG…
In its inaugural year, Celent Model Risk Manager 2021 program received several high-quality nominations from a diverse mix of financial institut…
Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
The Portfolio Risk Platform leverages state-of-the-art analytics to identify various elements of risk in client portfolios, down to the security…
Credit Suisse’s Chief Risk Office in Asia Pacific created a cross-risk platform for risk identification and analysis across financial risk, oper…
State Street Global Advisors wanted the ability to monitor macroeconomic risks on its portfolios because it recognized the importance of underst…
The strategic importance of value adjustments (XVA) and counterparty credit risk (CCR) management continues to be in the forefront of capital ma…
The fallout of the Covid-19 pandemic is likely to have ramifications in a number of areas within capital markets, for example shift to remote wo…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
Tower is a specialised personal and commercial lines insurer in New Zealand with approximately 304,000 customers across New Zealand and the Paci…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
Customer communications management (CCM) systems create, deliver and store outbound and inbound customer communications information (documents a…
The digitization of banking and the componentization of and improvements in its technologies has led to blurring lines of demarcation between tr…
Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
Insurance is a promise to pay, someday in the future, maybe. Policy forms are the expression of this promise in writing. Creating and maintainin…
Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
The road ahead consists of constant virtual collaboration. For many wealth managers, current digital workflows are acceptable but not exceptiona…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
Update to the Report Not your Grandfather's Wealth Manager: Digitizing the Legacy Platform This report, now titledThe Front Office Is Powered By…
Digital technologies are driving significant change in anti-money laundering (AML) operations. Still, financial crime compliance remains heavily…
As financial institutions and regulated industries face ever more complex money laundering and criminal schemes, a sole reliance on rules is no…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
Anti-money laundering (AML) compliance continues to face challenges of efficiency and efficacy. Recent advances in data and analytics can be lev…
Congratulations to Celent's Model Risk Manager 2022 Award winners: ABN AMRO, BNP Paribas S.A., DBS Bank, Fincare Small Finance Bank, Forcht Bank…
With an emerging economy reliant on international, cross-border trade and transactions, Vietnamese banks must operate in line with global indust…
Anti-money laundering (AML) compliance has become a significant operational challenge that legacy technology alone cannot solve. Artificial inte…
Celent estimates that financial industry spending on AML-KYC compliance information technology (IT) and operations will reach US$37.1 billion gl…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Regtech Solution Briefs are a new report series designed to provide Celent research clients with timely updates on regtech solutions and strateg…
Regtech Solution Briefs are a new report series designed to provide Celent research clients with timely updates on regtech solutions and strateg…
Digitalization of financial services is creating new products, channels, and business models. New players such as digital banks, payment and rem…
After writing our biannual report on new business and underwritiing systems ( New Business and Underwriting Systems: North America Life Insuranc…
Celent recently published a review of the underwriting systems marketed and sold to North American life insurers: New Business and Underwriting…
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
I’m extremely excited to announce my participation as a speaker at this year’s TradeTech FX Conference. The conference dates are February 16–18,…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
A new world of more costly, intrusive, and data-intensive regulatory regimes has challenged ALM practices and operating models to embrace greate…
Know Your Customer (KYC) attracts ever-increasing scrutiny from regulators and has become one of the most complex operational areas in anti-mone…
Globally, the financial environment remains in an ultra-low interest rate environment and there is a high probability that interest rates will r…
How much does a bank's balance sheet asset-liability management (ALM) systems fit into a bank's COVID-19 response strategy? Apparently a lot. An…
Within the domain of financial asset-liability (ALM) and balance sheet risk management, next generation technology and emerging digital approach…
The operational challenges of AML compliance and the technical capabilities of anti-money laundering (AML) software have hit an impasse. This is…
Digital technology enablement could augment alpha generation for active managers and stem the erosion against the tidal wave of passive investin…
Inappropriate conduct has cost the financial services industry a significant amount in direct losses, lawsuits, and fines since the last financi…
With systemically important financial institutions expecting to spend in excess of $75 million annually on regulatory stress testing exercises,…
Celent analyzes architectural underpinnings, operating models. and market solutions that can enable sustainable future state capabilities for en…
Stress-testing should be looked at as a firmwide risk management initiative (enterprise stress-testing) rather than simply compliance with regul…
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
With rising foreign investment in Vietnam, VP Bank wanted to offer their corporate customers currency and interest rate swaps, but the banks’ co…
Bank of America's Operational Intelligence team developed Virtual On-Watch to automate incident response workflows. The tool automates and orche…
Industry standards are defined by industry-wide acceptance. It is that universality that makes them so hard to establish, and so useful once the…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
Congratulations to Celent's Model Risk Manager 2022 Award winners: ABN AMRO, BNP Paribas S.A., DBS Bank, Fincare Small Finance Bank, Forcht Bank…
I’m extremely excited to announce my participation as a speaker at this year’s TradeTech FX Conference. The conference dates are February 16–18,…
The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
With the growing adoption of cryptocurrencies and crypto-based assets, the crypto ecosystem and its participants are coming under greater scruti…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
Digital technologies are driving significant change in anti-money laundering (AML) operations. Still, financial crime compliance remains heavily…
In November 2022, the Court of Justice of the European Union invalidated a provision the EU’s 4th Anti-Money Laundering Directive that allowed a…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
In recent years, financial institutions have sought to lower AML compliance costs—and increase the effectiveness of their compliance programs—by…
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
Adverse media monitoring has grown from its origins as a filter for politically exposed persons (PEPs) to an effective means for uncovering an e…
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
Financial institutions are increasingly looking to build and maintain sustainable Anti-Financial Crime (“AFC”) programs that can adapt to variou…
Anti-money laundering (AML) and counter-terrorist financing (CTF) programs are designed around a decade-old compliance-focused model that acts a…
The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
At Celent’s annual Innovation and Insight event, we assembled experts (Dan Tannebaum, Paul Mee, Jamie MacGregor, Rob Norris and Gareth Lodge) fr…
Anti-money laundering (AML) compliance continues to face challenges of efficiency and efficacy. Recent advances in data and analytics can be lev…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Although the UK Open Banking and European Union PSD2 legislation had specific goals to open up consumer financial services, it also paved the wa…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
Celent research into 2022 corporate banking priorities showed digital banking platforms and digital channels were the top two priorities for pro…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Although the UK Open Banking and European Union PSD2 legislation had specific goals to open up consumer financial services, it also paved the wa…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
Celent research into 2022 corporate banking priorities showed digital banking platforms and digital channels were the top two priorities for pro…
Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Although the UK Open Banking and European Union PSD2 legislation had specific goals to open up consumer financial services, it also paved the wa…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
Celent research into 2022 corporate banking priorities showed digital banking platforms and digital channels were the top two priorities for pro…
Digital technologies are driving significant change in anti-money laundering (AML) operations. Still, financial crime compliance remains heavily…
HSBC is making the innovative move—for a global systemically important bank (G-SIB)—of adopting a cloud-based solution to serve as its primary a…
As financial institutions and regulated industries face ever more complex money laundering and criminal schemes, a sole reliance on rules is no…
In November 2022, the Court of Justice of the European Union invalidated a provision the EU’s 4th Anti-Money Laundering Directive that allowed a…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
In recent years, financial institutions have sought to lower AML compliance costs—and increase the effectiveness of their compliance programs—by…
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
Adverse media monitoring has grown from its origins as a filter for politically exposed persons (PEPs) to an effective means for uncovering an e…
The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
Anti-money laundering operations are challenged by regulatory risk due to false negatives (missed suspicious cases) as well as inefficiencies du…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
This report in the Health Policy Administration series focuses on the perceptions of the insurers in their vendors. In the lead report, Celent s…
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
In June 2020, Celent published its second global health policy administration system vendor report. In the framework of this report, we asked he…
Health insurance is undergoing big changes where technology has a significant impact. Health insurers are increasingly looking at ways to improv…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Celent recently hosted an in-person event, Navigating Turbulence, in New York City. I had the great opportunity to lead the cloud computing sess…
It used to be that one could revisit the market for core platforms every few years and find that not much had changed. Banks had little appetite…
Celent has released a new survey-based report specifically for retail lending channel owners that covers digital loan technology adoption by ban…
Rising interest rates since early 2022 have reversed the lending environment of recent years—when making more loans and making money was relativ…
Legacy modernization is one of those perennial considerations for most established banks. Bank platforms have a fundamental impact on the effect…
One of the main visions of fintech innovation in banking during the past decade has been the creation of new digital banking marketplaces enable…
Many homeowners who’d like to move are staying put because they have an attractive mortgage rate that they don’t want to give up; a portable mor…
It’s no secret that banks’ adoption of public cloud has been proceeding faster than anyone (including us, honestly) predicted two years ago. Whe…
The shift to customer-centric product propositions in an API-driven, ecosystem world is driving a dramatic shift in partnership strategies (such…
Vehicle finance (cars, motorcycles, boats, and recreational vehicles) finance has not escaped disruption from the trends of digitization, digita…
Just before Christmas, the UK banking regulators fined TSB Bank £49m for operational risk management and governance failures relating to a core…
A traditionally slow moving and staid market, core banking platforms in the last 5-10 years are emerging as one of the key pieces to long-term t…
The core banking system revolutionized the ability of the retail banking sector to achieve scale. However, what were initially key enablers have…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
I expected that the US Mortgage Bankers Association (MBA) Annual Convention (https://www.mba.org/conferences-and-education/annual-convention-exp…
Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
The development and execution of a business data strategy is crucial to an insurer’s goal of innovation. The appropriate strategy, with curated…
Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…