
This report represents the Financial Markets Infrastructure edition of the Capital Markets Previsory 2023 report series. While FMIs are benefiti…
Subject to reasonable use.
Subject to reasonable use.
This report represents the Financial Markets Infrastructure edition of the Capital Markets Previsory 2023 report series. While FMIs are benefiti…
Effective data management includes broad technology tools that are focused on optimizing data collection, quality control, processing, and analy…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
Banks have been trying for years to implement artificial intelligence programs to improve their client experiences and fend off increasing compe…
As I wrote about in my first Celent blog, the capital markets post-trade industry is transforming, and none too soon.In that vein, The Depositor…
In the insurance industry - where profit margins vary widely based on catastrophes on the property casualty side and are usually razor thin on t…
As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
These are exciting times in the global post-trade sector, one that has not historically been associated with innovation but is ripe for technolo…
I recently joined the Celent Corporate Banking Practice, having spent most of my career working at the intersection of business and technology w…
The acquisition of Redtail by Orion positions Orion as one of the most comprehensive all-in-one platform providers serving both RIAs and enterpr…
Over the past week, I had the great opportunity to present at two events – Celent’s inaugural Asia webinar series and the Toronto Machine Learni…
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging, w…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
A claims fraud-detection system helps insurance providers identify fraudulent claims, at both the individual and organizational levels. It is ty…
A claims fraud-detection system helps insurance providers identify fraudulent claims, at both the individual and organizational levels. It is ty…
A claims fraud-detection system helps insurance providers identify fraudulent claims, at both the individual and organizational levels. It is ty…
Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
As analysts, we often get invited to speak at various conferences and client events. It is a privilege we don't take for granted, and always str…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Banks, fintechs, and even nonbank brands are increasingly spoilt for choice when selecting their card issuing partners. Attractive front-end cap…
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
Payment Hardware Security Modules (HSM) are the unsung heroes playing a crucial part in securing the payments ecosystem. Their use is mandated b…
We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
In 2019, the global cards and payments processing landscape was transformed by a series of mega-mergers between FIS and Worldpay, Fiserv and Fir…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
MONETA Money Bank replaced a complex and costly arrangement for credit and debit card management to increase efficiency, to reduce expenses and…
Pinnacle Financial Partners worked with Corserv Solutions to create a solution that enables US community banks to offer comprehensive credit car…
As analysts, we often get invited to speak at various conferences and client events. It is a privilege we don't take for granted, and always str…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
Climate change is real and retail banks have an important role to play to help tackle the issue. Card issuers can contribute by moving to more s…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
Corporate-to-bank channel connectivity is a critical enabler for businesses of all sizes as they expand globally and increase the number of bank…
Winners in corporate and commercial banking are leaping ahead of the competition by leveraging technology to accelerate digital innovation and g…
Transaction bankers consistently look at how technology can help them meet client needs. A quickly emerging need is environmental, social, and g…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
Breakthrough innovations are occurring in cash management thanks to advances in artificial intelligence and machine learning (AI/ML), connectivi…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
The COVID-19 pandemic caused corporate leaders to look for ways to keep their businesses viable, and many of those leaders looked to their CFOs…
Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
ISO 20022 is rapidly becoming the financial messaging standard, with projects in many countries and in many payment rails. One of the most signi…
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Celent has been extolling the benefits of payment processing in the cloud for more than 15 years, yet little progress has been made. However, as…
Well, I was wrong, as were most of the industry, but I suspect we’re largely happy nevertheless. I refer to the announcement, finally, on June 2…
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
Winners in corporate and commercial banking are leaping ahead of the competition by leveraging technology to accelerate digital innovation and g…
While banks in Europe have been using ISO 20022 for SEPA schemes for a decade now, despite what non-European banks may think, it doesn't mean th…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
IndusInd Bank was struggling to cope with the hypergrowth that Indian payments are seeing, with one system, UPI, growing nationally 14 billion t…
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Although the UK Open Banking and European Union PSD2 legislation had specific goals to open up consumer financial services, it also paved the wa…
Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
As I head back to Chicago from the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia, I would like to share a few in…
With only a few weeks to go we are closing in on the Association for Financial Professionals (AFP) 2022 Conference in Philadelphia. Thousands of…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
As analysts, we often get invited to speak at various conferences and client events. It is a privilege we don't take for granted, and always str…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Banks, fintechs, and even nonbank brands are increasingly spoilt for choice when selecting their card issuing partners. Attractive front-end cap…
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
Payment Hardware Security Modules (HSM) are the unsung heroes playing a crucial part in securing the payments ecosystem. Their use is mandated b…
We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
The COVID-19 pandemic caused corporate leaders to look for ways to keep their businesses viable, and many of those leaders looked to their CFOs…
Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…
Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
With the fall conference season winding down, several members of the Celent banking team have written blog posts reflecting on the themes and ne…
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
The COVID-19 pandemic caused corporate leaders to look for ways to keep their businesses viable, and many of those leaders looked to their CFOs…
Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
Treasury services is ripe for disruption, as evidenced by the onslaught of fintech and big tech players vying to capture traditional and new rev…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
When judging Model Bank nominations, Celent looks for innovative and differentiating use of technology, with demonstrable business benefits. Cit…
In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…