
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
Subject to reasonable use.
Subject to reasonable use.
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
Forcht Bank, a community bank operating in Kentucky and Ohio, aimed to strengthen cybersecurity by leveraging managed services. The bank believe…
In this fourth installment in a series of Celent reports on cybersecurity, we explore cybersecurity frameworks, which can help insurers deal wit…
In 2022 retail wealth management firms will continue to drive toward a singular vision for the industry: delivering holistic, personalized finan…
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
The amount and magnitude of cyber attacks has drastically increased over the past few years and accelerated last year with more companies levera…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
Cyber protection is an area where SMBs are behind in comparison with larger enterprises. Most small-business owners do not feel they are at risk…
CES is bigger than big, HUGE. By necessity, this is a personal view of CES 2020 . . . focusing on connected vehicles, and connected homes/buildi…
In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
The colocation market is thriving. Although highly associated with high frequency traders utilizing ultra-low latency trading strategies, exchan…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
Policy administration system implementations are complex, expensive, and time-consuming. This report delves into the use of systems integrators…
Celent profiles IT service vendors for the insurance industry. The report covers nine global vendors with Latin America presence. IT service ven…
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
Join us for this presentation by Arin Ray addressing corporate actions automation and how to leverage innovative technology to improving efficie…
Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
With growing volumes and complexities of corporate actions, intensifying regulatory scrutiny on transparency in corporate governance, and dimini…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
The colocation market is thriving. Although highly associated with high frequency traders utilizing ultra-low latency trading strategies, exchan…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
Technology-driven change is accelerating in the buy side front office according to senior buy side executives who participated in an exclusive C…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
Neil Sheehan and Will Trout discuss trends and COVID-19's impact on outsourcing for Wealth Managers.
Wealth management firms use outsourcing as a cost-cutting measure, and adoption has tended to accelerate in times of lackluster market condition…
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
Celent in conjunction with Nasdaq interviewed and surveyed 50 senior front office trading and technology staff at global trading firms, broker d…
Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
Vehicle finance (cars, motorcycles, boats, and recreational vehicles) finance has not escaped disruption from the trends of digitization, digita…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
Effective data management includes broad technology tools that are focused on optimizing data collection, quality control, processing, and analy…
Over the last decade we saw a major shift in how our industry embraced the cloud for many of its application services. Now, it is not uncommon w…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
Banks have been trying for years to implement artificial intelligence programs to improve their client experiences and fend off increasing compe…
A recent Financial Times article by journalist Dave Lee discusses the tension between humans and the “drive” towards autonomous vehicles. “Buckl…
Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
In the insurance industry - where profit margins vary widely based on catastrophes on the property casualty side and are usually razor thin on t…
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
You can’t read the news without seeing daily reports of the economic climate with rising rates, snarled supply chains, increasing volatility, an…
Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
Forcht Bank, a community bank operating in Kentucky and Ohio, aimed to strengthen cybersecurity by leveraging managed services. The bank believe…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The colocation market is thriving. Although highly associated with high frequency traders utilizing ultra-low latency trading strategies, exchan…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
Vehicle finance (cars, motorcycles, boats, and recreational vehicles) finance has not escaped disruption from the trends of digitization, digita…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
Just before Christmas, the UK banking regulators fined TSB Bank £49m for operational risk management and governance failures relating to a core…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
A traditionally slow moving and staid market, core banking platforms in the last 5-10 years are emerging as one of the key pieces to long-term t…
The core banking system revolutionized the ability of the retail banking sector to achieve scale. However, what were initially key enablers have…
Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
In recent years, financial institutions have sought to lower AML compliance costs—and increase the effectiveness of their compliance programs—by…
COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…