2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
Research related to Wynsure (PAS-Life/Annuity)
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2024/03/20Raiffeisen Bank International, a well-established European bank operating across multiple markets, has been able to rapidly shift from an on-pre…
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2024/02/08Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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2023/11/23What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
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2023/09/26While the start of the decade was defined by the pandemic, the banking industry landscape over 2022-2023 has been driven by the growth of intere…
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2023/09/12Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
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2023/08/08Using data from Celent's biennial North American policy administration solution (PAS) review, Celent drills down on the customer feedback to giv…
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2023/07/06Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/05This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
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2023/07/04In this ninth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we profi…
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2023/07/02Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/02Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/06/04Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/03/29The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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2023/03/19This report in the Health Policy Administration series focuses on the perceptions of the insurers in their vendors. In the lead report, Celent s…
Research related to Mphasis Cybersecurity Services - “Secure” your Enterprise through Digital Security
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2023/03/29As the communications channels used in capital markets trading proliferated and became more digital, Societe Generale identified a need to moder…
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2023/03/29Truist Financial Corporation wins the Celent Model Risk Manager Award 2023 for Responding to Emerging Risks for its Password Lock initiative. C…
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2022/06/122022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
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2022/03/15Forcht Bank, a community bank operating in Kentucky and Ohio, aimed to strengthen cybersecurity by leveraging managed services. The bank believe…
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2021/12/15In this fourth installment in a series of Celent reports on cybersecurity, we explore cybersecurity frameworks, which can help insurers deal wit…
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2021/11/01In 2022 retail wealth management firms will continue to drive toward a singular vision for the industry: delivering holistic, personalized finan…
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2021/10/18Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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2021/09/28Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
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2021/03/08The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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2021/02/06The amount and magnitude of cyber attacks has drastically increased over the past few years and accelerated last year with more companies levera…
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2020/12/08The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2020/09/18It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
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2020/08/24As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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2020/06/07Improving data management is a journey; in recent years many FIs have been ushering in changes to break down data silos and simplify data archit…
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2020/04/21Revelations of lax control in financial institutions’ know your customer (KYC) and anti-money laundering (AML), associated regulatory fines, and…
Research related to Mphasis Banking and Capital Markets domain Consulting Services
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2023/01/29In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
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2022/06/10Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
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2022/05/19Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
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2021/12/06The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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2021/08/17The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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2021/06/13In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
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2021/05/27In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
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2021/04/04The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/04/04Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
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2021/04/03The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/03/11In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2020/12/02The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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2020/10/02Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Research related to Mphasis Responsive Quality Engineering (Testing)
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2020/11/292020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
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2019/11/25As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
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2019/11/19Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
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2019/09/10The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)2018/12/19Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
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2018/12/18Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/11/28The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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2018/11/28The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
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2017/08/21Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
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2017/08/18Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
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2017/08/11This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
Research related to Mphasis: Application Modernization Services
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2024/03/20
Raiffeisen Bank International, a well-established European bank operating across multiple markets, has been able to rapidly shift from an on-pre…
-
2024/02/08
Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
-
2023/09/26
While the start of the decade was defined by the pandemic, the banking industry landscape over 2022-2023 has been driven by the growth of intere…
-
2023/03/29
The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
-
2023/03/08Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2023/02/27Industry standards are defined by industry-wide acceptance. It is that universality that makes them so hard to establish, and so useful once the…
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2023/01/29
In December 2022, I had the opportunity to attend the AWS re:Invent summit at Las Vegas and observed announcements on new products and functions…
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2023/01/17Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
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2022/09/30Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/07/24Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
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2022/06/10
Over the past week, I attended the first in-person Insuretech Connect Asia (ITC Asia) in Singapore since the pandemic, and it was also the first…
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2022/05/19
Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
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2021/12/06
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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2021/11/17
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Research related to Mphasis Architecture Design offering
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2021/11/17
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
2020/09/18
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
-
2020/01/14Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
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Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)2018/12/19
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/12/18
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2017/08/21
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
-
2017/08/18
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
-
2017/08/11
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
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2017/08/11This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
Research related to Mphasis Systems and Data Migration
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2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
2019/11/19
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
-
Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)2018/12/19
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/12/18
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2017/08/21
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
-
2017/08/18
Celent’s 2017 IT spending report estimates that 13%, or US$0.7 billion in 2017, of LATAM insurance company IT investments will be allocated to e…
-
2017/08/11
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 24 vendors from around the globe with a focus o…
-
2017/08/11
This is Celent’s third report profiling IT service vendors for the insurance industry. It covers 21 vendors from around the globe with a focus o…
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2017/01/09
Policy administration system implementations are complex, expensive, and time-consuming. This report delves into the use of systems integrators…
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2014/12/04
Celent profiles IT service vendors for the insurance industry. The report covers nine global vendors with Latin America presence. IT service ven…
Research related to Mphasis Robotic Process Automation
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2023/03/29
The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
-
2023/01/17
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont…
-
2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/06/29Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
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2021/05/18As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
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2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/03/12
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
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2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
2020/02/23In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
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2019/11/25
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
-
2019/11/19
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
-
2019/09/10
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
-
2019/09/10Join us for this presentation by Arin Ray addressing corporate actions automation and how to leverage innovative technology to improving efficie…
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2019/08/20Rather than thinking of them as a single solution that fixes all problems, AI solutions should be viewed as a toolkit with different capabilitie…
Research related to Mphasis System Implementation offerings
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2023/09/26
While the start of the decade was defined by the pandemic, the banking industry landscape over 2022-2023 has been driven by the growth of intere…
-
2022/09/30
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
-
2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
-
2020/11/29
2020 was a disruptive year in AML because COVID-19 forced financial institutions to reprioritize planned initiatives and redeploy resources to t…
-
2019/11/25
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
-
2019/11/19
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
-
2019/09/10
The complex dynamics of technology and regulatory evolution have placed unprecedented demands on banks’ Know Your Customer (KYC) and anti-money…
-
Banking ITS Providers in Flux: The Transition to Long-Term Partnerships (2018 Asia-Pacific Spectrum)2018/12/19
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/12/18
Ninety percent of Fortune 1000 companies engage in some degree of external IT services. The increase in these engagements is to a large extent t…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2018/11/28
The market for IT services is evolving dramatically as the priorities of institutions shift towards high-value partnerships. Ninety percent of F…
-
2017/08/21
Celent profiles IT service vendors for the insurance industry. The report covers vendors from around the globe with a focus on Asia-Pacific pres…
Research related to Mphasis Infrastructure Operations & Management.
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2022/07/24
Investment Culture Has Rooted in Japan, However Spread of Open APIs Is Slower than Expected In Japan, a country with a large amount of personal…
-
2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/06/21This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
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2021/04/28
Technology-driven change is accelerating in the buy side front office according to senior buy side executives who participated in an exclusive C…
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2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/03/10This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
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2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2020/06/03Neil Sheehan and Will Trout discuss trends and COVID-19's impact on outsourcing for Wealth Managers.
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2020/05/28Wealth management firms use outsourcing as a cost-cutting measure, and adoption has tended to accelerate in times of lackluster market condition…
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2020/05/27It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
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2020/02/07Celent in conjunction with Nasdaq interviewed and surveyed 50 senior front office trading and technology staff at global trading firms, broker d…
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2020/01/14
Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
-
2019/11/25
As Asian countries seek to compete globally and assert their influence on the world stage, their regulators and political authorities are having…
-
2019/11/19
Revelations of money laundering cases involving several major European banks are driving heightened scrutiny on know your customer (KYC) and ant…
Research related to Mphasis Artificial Intelligence / Machine Learning Services
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2024/04/25This report represents the second in the 2-part series “The New Wealth Management Paradigm – From Apps to Agents.” The wealth management industr…
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2024/03/21ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
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2024/03/21In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
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2024/03/21MB has enhanced its market risk and counterparty credit risk (CCR) management to meet global standards, including: A near real-time VaR calcul…
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2024/03/20DBS Bank, one of the largest banks in the Asia-Pacific region, has a long-standing reputation for innovation. With AI becoming a more pervasive…
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2024/03/05For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
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2024/02/26
In Celent's enterprise data enablement survey a few years ago, both asset managers and asset owners indicated a renewed trajectory towards enhan…
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2024/02/14We recently held our first insurance executive roundtable event of the year, at our offices in New York. In attendance were 35 executives from t…
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2024/02/14Earlier this month, Apple released the VisionPro, a headset that filters the world through a customizable interface for the wearer. Use cases ab…
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2024/02/08
Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
-
2023/11/26Asia’s economic and banking landscape is far from homogeneous. The region has a diverse mix of small and large countries with widely varying lev…
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2023/11/19Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/11/08To help our clients navigate challenges facing the industry, Celent has developed a new, enhanced approach for tracking financial institution IT…
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2023/09/29The intersection of P&C insurance with Generative AI and Large Language Models (LLMs) signals a transformative shift in the industry. "Beyond Hu…
Research related to Mphasis Business Process Services in Banking, Financial Services & Insurance
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2024/04/25Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
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2024/04/25
This report represents the second in the 2-part series “The New Wealth Management Paradigm – From Apps to Agents.” The wealth management industr…
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2024/04/22Loan origination system (LOS) technology has changed more in the last five years than it had in the previous 20. Market dynamics are shifting as…
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2024/03/29AML operations are plagued with perhaps the most severe efficiency and accuracy issues in financial services. Fortunately, new technology is ava…
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2024/03/27Life insurers were forced to digitize the sales process during the pandemic. Their move to direct-to-consumer sales (D2C) saw its peak (7+% of t…
-
2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2024/03/21Legacy technology can be a significant barrier to efficient operations in anti-money laundering and financial crime compliance. Banco do Brasil…
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2024/03/21
ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
-
2024/03/21Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
-
2024/03/20
DBS Bank, one of the largest banks in the Asia-Pacific region, has a long-standing reputation for innovation. With AI becoming a more pervasive…
-
2024/03/20OP Financial Group transformed its unsecured lending servicing, successfully adopting a next-generation cloud-native core platform while re-thin…
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2024/03/20
Raiffeisen Bank International, a well-established European bank operating across multiple markets, has been able to rapidly shift from an on-pre…
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2024/03/20Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
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2024/03/20OakNorth is integrating climate transition risk into portfolio risk management. ON Climate provides lenders the ability to assess climate transi…
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2024/03/13Retail loan origination requires the interplay of many internal and external systems to originate, underwrite, and close a loan. These processes…