
Celent's Risk and Compliance priorities for 2025 examine impactful technology and regulatory trends within the domains of anti-financial crime,…
Celent's Risk and Compliance priorities for 2025 examine impactful technology and regulatory trends within the domains of anti-financial crime,…
Fighting financial crime has jumped to the top of Risk priorities in 2024, with a majority of Risk executives citing it as one of their top thre…
A claims fraud-detection system helps insurance carriers identify fraudulent claims at both the individual and organizational levels. It is typi…
A claims fraud-detection system helps insurance carriers identify fraudulent claims at both the individual and organizational levels. It is typi…
Risk management technology spending is accelerating worldwide, driven by a combination of regulatory change, technological development, and macr…
While artificial intelligence has been selectively implemented to help banks fight financial crime, recent breakthroughs in AI technology promis…
With the acceleration of digital access in financial services, fraud technology has developed into a complex ecosystem of solutions aimed at sec…
Nasdaq and its subsidiary Verafin, just published their first Global Financial Crime Report. The report is making headlines for the size of its…
In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will r…
After nearly a year at the helm of Celent's Risk practice, I had the privilege of attending my inaugural Sibos conference. My colleagues Patrici…
Recorded on July 19, 2023. Want to hear more about the current state of technology strategy and investment prioritization in the industry? Our w…
Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
The insurance industry is moving quickly to understand and begin to leverage the unique capabilities of GenAI technology. While most carriers ar…
Currently, there is a great deal of excitement in the artificial intelligence (AI) community about agentic AI, multi-agent systems and GenAI age…
Celent’s overarching theme for corporate banking in 2024 is that future success rests on faster, safer, smarter innovation. Banks must deliver t…
With its ability to analyze vast amounts of data, identify patterns, and make intelligent predictions, AI has rapidly been adopted across the ba…
While artificial intelligence has been selectively implemented to help banks fight financial crime, recent breakthroughs in AI technology promis…
Moving Ahead with GenAI It’s hard to believe how quickly Generative AI (GenAI) technology has gained traction across industries worldwide. Since…
Celent recently published the Dimensions: IT Pressures and Priorities report series. This annual survey of bank executives worldwide is used to…
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
Consumer credit scoring has existed for decades. It evolved from being a custom analytic product used within financial institutions to being a g…
This report represents the second in the 2-part series “The New Wealth Management Paradigm – From Apps to Agents.” The wealth management industr…
ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
DBS Bank, one of the largest banks in the Asia-Pacific region, has a long-standing reputation for innovation. With AI becoming a more pervasive…
For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
In Celent's enterprise data enablement survey a few years ago, both asset managers and asset owners indicated a renewed trajectory towards enhan…
We recently held our first insurance executive roundtable event of the year, at our offices in New York. In attendance were 35 executives from t…
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
Bangor Savings Bank is a $7bn bank headquartered in Maine, US, and is innovatively expanding the capabilities of debit cards by adding programma…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
About this Interview: We continue our In Coversation With... series by hosting several interviews with FIS executives about the cards market in…
About this Interview: We continue our In Coversation With... series by hosting several interviews with FIS executives about the cards market in…
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
With the challenges that banks face today, let alone tomorrow, today’s payment systems simply aren’t going to be good enough. As a result, banks…
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
I've just returned from EBAday, the annual summit for leading payments and transaction banking executives, held in beautiful Lisbon, Portugal, t…
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
About this Interview: We recently had the pleasure to sit down for a chat with Justin Monk, VP, Head of Products and Services, Debit, ATM, SaaS…
Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
Everyone knows the importance of making a good first impression. Doing so at scale through digital-first customer engagement is today's clarion…
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
5G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
Digital channels are most every institution’s top priority, yet the number of surveyed banks and credit unions expecting to grow their branch ne…
Video tellers won't be the face of branch banking anytime soon. Assisted self-service remains a polarizing topic in retail banking, with fewer d…
A growing number of banks sought to deploy assisted self-service devices, but were unimpressed with first-generation hardware. With a multit…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
About this Interview: We continue our In Coversation With... series by hosting several interviews with FIS executives about the cards market in…
About this Interview: We continue our In Coversation With... series by hosting several interviews with FIS executives about the cards market in…
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
About this Interview: We recently had the pleasure to sit down for a chat with Justin Monk, VP, Head of Products and Services, Debit, ATM, SaaS…
In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
The promise of Credit Card-as-a-Service (CCaaS) to democratize credit card issuing has attracted investment and resulted in a busy landscape of…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
Bangor Savings Bank is a $7bn bank headquartered in Maine, US, and is innovatively expanding the capabilities of debit cards by adding programma…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Two interesting pieces of news came through earlier this week, both aiming to make it easier for customers to pay for e-commerce purchases. Firs…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
Last week, we have been discussing with clients the news that the largest banks and the owners of the Zelle network in the US decided to launch…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Two interesting pieces of news came through earlier this week, both aiming to make it easier for customers to pay for e-commerce purchases. Firs…
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
Last week, we have been discussing with clients the news that the largest banks and the owners of the Zelle network in the US decided to launch…
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…