2025/01/21
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. Questions for…
Research related to Experlogix Document Generation and Automation Solution
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2025/01/06Celent’s biennial North America Life Insurance New Business and Underwriting (NBUW) System research includes an online customer feedback survey.…
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2024/12/23In response to the voice of its clients, Celent is publishing a series of reports on the tech vendors supporting the GenAI initiatives at financ…
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2024/12/11
The market for Transaction Reporting Solutions is reacting to a wave of new and amended regulations and technology advancements, pushing solutio…
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2024/11/26Efficiency in financial crime compliance is a hot-button issue. Banks are keen to make meaningful reductions in false positives and streamline a…
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2024/11/25This report shares findings from a recent Celent retail collections industry survey that uncovered the current business challenges, operations p…
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2024/11/21Digital and data sovereignty is a legal construct, but with significant physical implications on the way technology and data assets are implemen…
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2024/11/20As insurers competed for business during the pandemic, they looked for ways to simplify their application process and offer more products with e…
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2024/11/20The pandemic forced life insurers to rethink their process and products, all while managing their mortality, financial, and operations risk. The…
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2024/11/20Life insurers are working in a post-pandemic world. Many, if not most, insurers made major investments in reaction to COVID-19. Celent saw signi…
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2024/11/06Celent's Risk and Compliance priorities for 2025 examine impactful technology and regulatory trends within the domains of anti-financial crime,…
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2024/10/17The report delves into the evolving landscape of trade finance, focusing on the transition from traditional manual processes to digital and AI-p…
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2024/10/10Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
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2024/10/08I recently had the opportunity to attend Fiserv Forum in Las Vegas, NV from September 29-October 1, 2024. Lasting over 2 ½ fast-paced days, this…
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2024/09/27As part of Celent’s ongoing coverage of technology and business trends in genAI, Celent held its Generative AI Symposium in New York last week.…
Research related to Experlogix CPQ (Configure, Price, Quote)
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2024/11/18The influence of a customer relationship management (CRM) solution on financial institutions (FIs) is profound and multifaceted. By centralizing…
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2024/09/30In the early part of the year, insurance made the news in North Carolina because carriers were asking for up to double the rate along the fragil…
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2023/11/19Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/09/27It would be a stretch to say that Sibos news and chatter was dominated by generative AI (or Gen AI). After all, for banks at least, we are still…
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2023/08/26This report is a companion piece to the Global IT report and focuses solely on North American Wealth Management IT Spending which includes Canad…
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2023/08/21The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
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2023/04/19Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2022/11/11Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/09/30Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/06/30A customer management (CM) strategy is a critical component of making the customer experience a seamless and engaging event for any insurer. Cus…
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2022/05/11Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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2022/04/18
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging, w…
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2022/03/29Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
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2022/03/15The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…