Artificial Intelligence

Advances in AI are powering step change - leveraging proven and emerging technology to transform processes and customer journeys. Informed by customer discovery and service innovation on behalf of the customer, this approach will drive game-changing new business models.


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Machine Learning

Machine learning (ML) is reshaping the financial services industry like never before. The industry is deploying ML to drive digital customer experiences, streamline their processes, optimize portfolios, and decrease risk, and underwrite loans, among many other strategic uses.

Voice

Financial institutions recognize the opportunity in leveraging voice-enabled services to not only reduce friction in the client experience but also to realize cost rationalization opportunities.

RPA

Significant excitement around robotic process automation (RPA) has firms addressing strategic support toward adopting the technology. The benefits of this adoption are will be substantial and have created an environment where automation is headlining firms’ technology priorities.


Trending

Banking

Calling All AI

Most Recent

Innovation In Risk: A Snapshot Through the Lens of Model Risk Manager 2021

Innovation in risk functions and operationalizing of next generation technology are well underway despite the challenges presented by the COVID-…

Most Read

Ready or Not, Here AI Comes! The AI Readiness Index

Some insurers are concerned that they may be behind the curve. Does this reflect reality, and are they right to be concerned?

Capital Markets

Intelligent Automation for a Smarter Middle and Back Office


Latest Insights

Reports

Innovation in risk functions and operationalizing of next generation technology are well underway despite the challenges presented by the COVID-…

Reports

The Insurer's Perspective

Reports

An Insurer's Perspective

Reports

Wealth Management Roundtable Reflections


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