Biography
Kieran is a Senior Analyst in Celent’s Banking practice and is based in London. His research focuses on the impact of technology-driven change in both the retail and corporate banking sectors, with an emphasis on the role that open banking, data and analytics, and cloud technologies have in transforming customer propositions and the long-term value chain in banking.
An experienced analyst with close to 20 years in the industry, Kieran works closely with banks, vendors and payment processors on their technology and business strategies. His client engagements have covered a range of topics, including real-time payments, open banking, corporate treasury, payment cards, and digital commerce. Prior to joining Celent, Kieran was Research Director for the Financial Services Technology and Industries teams at Ovum (now Omdia). In addition to his work with the banking, payments and vendor ecosystems in this role, Kieran had wide exposure to the technology transformation imperatives (including around payments) of enterprises in verticals including government, higher education, healthcare and telecoms.
A frequent contributor to the national, international, and trade press, Kieran is a regular speaker and chair at industry conferences and closed industry events. He holds a degree in Economics from the University of Nottingham.
Latest insights
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26 September 2023
While the start of the decade was defined by the pandemic, the banking industry landscape over 2022-2023 has been driven by the growth of intere… -
18 September 2023
Low code is becoming an increasingly important topic in the banking industry. Capacity limitations in the technology function can frequently mea… -
31 August 2023
Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi… -
19 July 2023
Recorded on July 18, 2023. Want to hear more about the current state of technology strategy and investment prioritization in the industry? Our…
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24 January 2023
Celent analyst Kieran Hines said embedded finance and BaaS were driving a lot of discussion in the industry. “We surveyed a number of banks in E…
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