Biography
Kieran is a Principal Analyst in Celent’s Banking practice and is based in Leeds in the North of the UK. His research focuses on the impact of technology-driven change in both the retail and corporate banking sectors, with an emphasis on topics including open banking, payments, data and analytics, and cloud technologies.
An experienced analyst with over 20 years in the industry, Kieran works closely with banks, vendors and payment processors on their technology and business strategies. His client engagements have covered a range of topics, including open banking, payments data monetisation, low code, BaaS in the payments industry, and digital commerce. Prior to joining Celent, Kieran was Research Director for the Financial Services Technology and Industries teams at Ovum (now Omdia). In addition to his work with the banking, payments and vendor ecosystems in this role, Kieran had wide exposure to the technology transformation imperatives (including around payments) of enterprises in verticals including government, higher education, healthcare and telecoms.
A frequent contributor to the national, international, and trade press, Kieran is a regular speaker and chair at industry conferences and closed industry events. He holds a degree in Economics from the University of Nottingham.
Latest insights
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9 September 2024
While the works of William Shakespeare may not paint the financial services industry in a very positive light, banking, payments, and insurance… -
21 August 2024
The CFPB's proposals for Section 1033 mark the beginning of a new era for open banking in the US. Assuming the proposals that are published in O… -
20 August 2024
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31 July 2024
2024 will be a year of technology-driven change for the banking industry in the Middle East and Africa. In the face of growing competitive threa…
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By Kieran Hines, Principal Analyst - Retail Banking AI has become a cornerstone of the banking industry, revolutionizing workflows, customer-fac…
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By Kieran Hines, Senior Analyst - Retail Banking In his article for The Paypers, Kieran Hines outlines the top three retail banking technology t…
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