11 January 2023
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Zilvinas Bareisis
Insights
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12 December 2022
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2 December 2022
Client onboarding, the first meaningful interaction between an advisor and a client, is rife with pain points and primed for innovation. Digitiz…
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11 November 2022
Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
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11 November 2022
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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4 November 2022
I am very pleased to share a new report that has just been released by Oliver Wyman, Celent's parent company: The Growing Significance of Truste…
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1 November 2022
Recorded on November 1st, 2022 Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical an…
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31 October 2022
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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6 September 2022
Now that the summer is over and the days are starting to get shorter, many banks are starting to think about their priorities for 2023 and what…
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9 August 2022
Banks around the world are at different levels of maturity in managing customer identities. The specific strategies and approaches for identity…
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3 August 2022
A customer account — whether at a fintech or a bank — opened without appropriate controls is dangerous, while an inactive one is worthless. Plai…
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11 July 2022
Over the years, industry analysts have learned to take some vendor claims with a grain of salt. So, when coming across a company named MIRACL, o…
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29 June 2022
Recorded March 16th 2022 We’ll provide a short overview of our Model Bank program, including judging criteria and nomination statistics, and the…
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26 June 2022
In 2019, the global cards and payments processing landscape was transformed by a series of mega-mergers between FIS and Worldpay, Fiserv and Fir…
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26 May 2022
If you are like most banks, you, or at least your colleagues, have lately been busy improving your digital account opening capabilities, includi…