The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
Research related to BankWorld Mobile App
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2024/03/21
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2024/03/21
Everyone knows the importance of making a good first impression. Doing so at scale through digital-first customer engagement is today's clarion…
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2024/03/19
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/13
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
-
2023/09/24
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
-
2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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2023/08/31
Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi…
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2023/08/27
Most onboarding solutions, whether built by a bank or solution provider, focus on a broad set of processes across sales automation, know-your-cu…
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2023/08/26
This report is a companion piece to the Global IT report and focuses solely on North American Wealth Management IT Spending which includes Canad…
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2023/07/17
Agility is one of the standout technology priorities for retail banks this year. While the operating environment remains challenging, many banks…
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2023/06/13
Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
Research related to YB ATM
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2024/03/21
In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
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2024/03/21
PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/16
Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
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2024/01/18
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
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2024/01/10
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
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2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/09/24
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
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2023/09/21
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
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2023/08/21
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
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The Siren Song of Credit Card-as-a-Service: In Search of a Breakthrough Opportunity in the US Market2023/05/24
The promise of Credit Card-as-a-Service (CCaaS) to democratize credit card issuing has attracted investment and resulted in a busy landscape of…
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2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
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2023/03/29
Bangor Savings Bank is a $7bn bank headquartered in Maine, US, and is innovatively expanding the capabilities of debit cards by adding programma…
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2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
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2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
Research related to YB Mobile
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
-
2024/03/21
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
-
2024/03/20
Integrating and embedding financial data into ERP and TMS systems lies at the heart of a modern treasury organization. However, outdated legacy…
-
2024/03/20
Global trade has been a driving force behind human civilization, fostering connections between cultures and regions through commerce. Banks play…
-
2024/03/19
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
-
2024/03/08
Customer experience can be a major factor in driving brand awareness and revenue growth in corporate banking. The beginning of a client relation…
-
2024/03/05
For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
-
2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/02/13
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
-
2024/02/01
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
-
2024/01/25
In recent weeks I’ve had several conversations with some of the largest financial services technology companies and banks about adoption of publ…
-
2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/12/13
Each year, Oliver Wyman (our parent company) partners with Morgan Stanley Research to publish an industry outlook for Wholesale Banking. This ye…
Research related to CardWorld
-
2024/03/21
In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
-
2024/03/21
PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
-
2024/01/18
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
-
2024/01/10
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
-
2023/09/24
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
-
2023/09/21
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
-
2023/08/21
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
-
The Siren Song of Credit Card-as-a-Service: In Search of a Breakthrough Opportunity in the US Market2023/05/24
The promise of Credit Card-as-a-Service (CCaaS) to democratize credit card issuing has attracted investment and resulted in a busy landscape of…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
-
2022/11/11
Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/06/26
In 2019, the global cards and payments processing landscape was transformed by a series of mega-mergers between FIS and Worldpay, Fiserv and Fir…
Research related to BankWorld Internet
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
-
2024/03/21
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
-
2024/03/20
Integrating and embedding financial data into ERP and TMS systems lies at the heart of a modern treasury organization. However, outdated legacy…
-
2024/03/20
Global trade has been a driving force behind human civilization, fostering connections between cultures and regions through commerce. Banks play…
-
2024/03/19
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
-
2024/03/08
Customer experience can be a major factor in driving brand awareness and revenue growth in corporate banking. The beginning of a client relation…
-
2024/03/05
For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
-
2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/02/13
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
-
2024/02/01
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
-
2024/01/25
In recent weeks I’ve had several conversations with some of the largest financial services technology companies and banks about adoption of publ…
-
2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/12/13
Each year, Oliver Wyman (our parent company) partners with Morgan Stanley Research to publish an industry outlook for Wholesale Banking. This ye…
Research related to BankWorld Corporate
-
2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
-
2024/03/21
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
-
2024/03/20
Integrating and embedding financial data into ERP and TMS systems lies at the heart of a modern treasury organization. However, outdated legacy…
-
2024/03/20
Global trade has been a driving force behind human civilization, fostering connections between cultures and regions through commerce. Banks play…
-
2024/03/19
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
-
2024/03/08
Customer experience can be a major factor in driving brand awareness and revenue growth in corporate banking. The beginning of a client relation…
-
2024/03/05
For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
-
2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/02/01
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
-
2024/01/25
In recent weeks I’ve had several conversations with some of the largest financial services technology companies and banks about adoption of publ…
-
2023/12/13
Each year, Oliver Wyman (our parent company) partners with Morgan Stanley Research to publish an industry outlook for Wholesale Banking. This ye…
-
2023/11/26
Asia’s economic and banking landscape is far from homogeneous. The region has a diverse mix of small and large countries with widely varying lev…
-
2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
-
2023/11/15
The economic shocks of 2022 and early 2023 appear to have calmed, but geo-political and financial conditions remain far from easy for banks and…
-
2023/10/24
The economic shocks of 2022 and early 2023 appear to have calmed, but geo-political and financial conditions remain far from easy for banks and…
Research related to BankWorld Digital Banking Platform
-
2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
-
2023/09/24
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
-
2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
-
2023/08/31
Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi…
-
2023/07/17
Agility is one of the standout technology priorities for retail banks this year. While the operating environment remains challenging, many banks…
-
2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
-
2023/03/29
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
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2023/03/23
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/12
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/11/29
Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…