Celent Executive Roundtable | Architecting & Delivering a New Customer Experience (Insurer-Only)

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14 November 2019
155 N. Wacker Drive, 14th Floor, Chicago, IL, United States


It’s all about the customer. When you build a company that puts the customer first, leverages data to discover new insights and applies new innovations to drive unique customer journeys—that’s when you become the insurer of choice. And the insurer no competitor can touch.

But making this transformation doesn’t come easily. To truly create unforgettable experiences, you need to know what your customers want. And to deliver on that journey, you’ll need a blend of innovative technology, an upgraded architectures, strong employee engagement and lots of data. And it’s all moving faster than ever.

This executive roundtable will cover a variety of topics that we think are pretty interesting. We’ll present some of our own thinking on these topics and bring in some senior leaders to discuss industry trends and tell their stories. We will provide the industry insights while you and your peers will provide the real-life experiences in an informal setting where networking will be easy and comfortable. Join us in our fall executive roundtable by registering now.



This exclusive, Insurer only event is part of a series of targeted roundtables offered by Celent's insurance practice. Capitalizing on Celent’s position as thought leader, these private, closed-door sessions provide a confidential environment to allow participants to engage openly.

This roundtable is for Insurers only. Pre-registration is required. If you have any questions, please contact Chuck Smith at or Kate Higgins at

Event details

Life & Health Insurance, Property & Casualty Insurance
Geographic Focus
North America
Briefing / Round table