Michael Fitzgerald, CPCU, MBA, PMP
Biography
Mike brings extensive industry experience to the analyst role. Prior to joining Celent, he was vice president of enterprise underwriting solutions at Zurich North America, where he led the evaluation of technology alternatives to support a new underwriting product development process. He held a number of positions at Royal & Sun Alliance, including a field operations regional executive role. His technology implementation experience includes the installation and maintenance of billing, automobile policy administration, and workers compensation automation. In the 1990s, Mike led an initiative which delivered one of the first global online technical underwriting and claims learning platforms in the industry.
Mike's research focuses on innovation, emerging technologies (blockchain, artificial intelligence), billing, business process and operations, social media, and distribution management.
Mike has a Bachelor of Arts in economics from Davidson College and an MBA from the Fuqua School of Business at Duke University. He is a Chartered Property Casualty Underwriter (CPCU) and a certified Project Management Professional (PMP).
VIDEOS:
Latest reports
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October 04 2017
Accelerators have been in existence for some time. They have increased in numbers in recent years. Corporations and investment firms are partneri… -
July 19 2017
The risk of non-adoption is higher than the risk of early adoption. Insurers are encouraged to specific use cases with which to test the technolo… -
April 18 2017
Celent has released a new report titled Slice Labs: A Case Study of Insurance Disruption. The report was written by Michael Fitzgerald, a Senior… -
April 03 2017
Celent Model Insurer 2017: Case Studies in Innovation and Emerging Technologies Innovation continued to gain traction in 2016. Changing customer…
Upcoming events
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22 - 25 October 2017
Milwaukee, WI, United StatesCome join Mike Fitzgerald in Milwaukee to hear from speakers who understand the intricacies of the transition our industry is going through and w… -
13 - 16 November 2017
Las Vegas, NV, United StatesThis is the conference for people who use Guidewire applications, the Guidewire platform, and Guidewire collaboration tools to help inspire their…