2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Research related to IC Mobile Banking
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2023/03/29The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
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2023/03/23Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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2022/12/13The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/11/30Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…
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2022/11/28Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/11/11Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/11/02Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
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2022/10/31Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/08/06As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
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2022/03/04Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
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2021/10/26The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
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2020/07/08Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
Research related to IC Web Banking
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
-
2023/03/29
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
-
2023/03/23
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
-
2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/11/30
Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…
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2022/11/28
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/11/02
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
-
2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
-
2022/08/06
As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
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2022/03/04
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
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2021/12/06The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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2021/10/26
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
Research related to IC Smart Platform
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2023/04/19Life is getting harder for corporate client finance teams. Companies around the world have endured the COVID-19 lockdowns, business disruptions,…
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2023/03/29It’s that time of year again - March Madness. However, tear yourself away from the annual NCAA basketball tournament and focus on the Celent Mod…
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2023/03/29In today’s interconnected world, both consumers and businesses expect seamless banking experiences that deliver instantaneous results within the…
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2023/03/29
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
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2023/03/27Global treasury management surveys confirm Celent research showing managing cash and liquidity is still the top priority for treasurers worldwid…
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2023/03/23
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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2023/03/19With the worst effects of the pandemic now having receded, the corporate banking industry is back to focusing on revenue and profitability. As s…
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2023/02/23Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
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2023/02/22A recent companion report, Unlocking Treasury Insights: Road Map to Intelligent Solutions (January 2023), outlined the cash management and liqui…
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2023/01/21In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
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2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
-
2022/12/13
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
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2022/12/13
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
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2022/12/12In November 2018, Celent published its first report on unattended, automated corporate digital channels, Corporate-to-Bank Integration: The Need…
Research related to IC Analytics
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2023/06/05Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/05/12Data monetization has become an increasingly popular topic of discussion in recent years, and for good reason. Banks are among the most data-int…
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2023/05/08Becoming a challenger in small business banking requires financial institutions (FIs) to move away from delivering “nouns,” that is, products to…
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2023/04/23As a kid growing up in Britain, many of my sports heroes were Formula One drivers. I was recently watching some old F1 video footage from the 60…
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2023/03/29To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
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2023/03/29The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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2023/02/23
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
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2023/01/21
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
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2023/01/21In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
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2022/11/13Effective data management includes broad technology tools that are focused on optimizing data collection, quality control, processing, and analy…
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2022/09/30Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/09/20Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
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2022/09/17Banks have been trying for years to implement artificial intelligence programs to improve their client experiences and fend off increasing compe…
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2022/08/19Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
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2022/08/18In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…