2025/03/05
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
Research related to IC Mobile Banking
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2025/03/05As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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2024/10/21While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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2024/06/11Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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2024/03/21The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2024/01/19It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
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2024/01/19The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
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2023/10/31With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/09/24The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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2023/09/07We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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2023/08/31Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi…
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2023/07/17Agility is one of the standout technology priorities for retail banks this year. While the operating environment remains challenging, many banks…
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2023/04/19Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2023/03/29The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
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2023/03/23Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
Research related to IC Web Banking
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2025/03/05
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
-
2025/03/05
As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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2024/10/21
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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2024/06/11
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2024/02/16Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/13Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
-
2023/09/24
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
-
2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
-
2023/08/31
Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi…
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2023/07/17
Agility is one of the standout technology priorities for retail banks this year. While the operating environment remains challenging, many banks…
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2023/06/13Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
Research related to IC Smart Platform
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2025/03/05
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
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2025/03/05
As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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2025/01/21Since the financial crisis, transaction banking and commercial lending have become essential revenue streams for banks, characterized by low cap…
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2024/10/21
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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2024/09/30Historically, banks have faced challenges providing comprehensive cash position and forecasting solutions due to limited access to transaction d…
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2024/09/06Celent’s overarching theme for corporate banking in 2024 is that future success rests on faster, safer, smarter innovation. Banks must deliver t…
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2024/06/26I've just returned from EBAday, the annual summit for leading payments and transaction banking executives, held in beautiful Lisbon, Portugal, t…
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2024/06/11
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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2024/05/23Many statistics were presented at the JP Morgan Chase Investor Day 2024. Among them was a statement that the bank would invest (spend) some $17b…
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2024/05/16Corporate Banking IT spending continues to grow – even accelerate in most regions – from 2023 through to 2025. Some of these increases will be e…
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2024/04/30Over the past few years, Celent has highlighted significant new entrants or solutions launched into the US Cash Management market. Goldman Sachs…
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2024/04/23There is a tendency to talk about “buy versus build” development paradigms for banking solutions. Today, with the rapid changes in technology ar…
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2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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2024/03/21Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
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2024/03/21In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
Research related to IC Analytics
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2025/03/06The investment sector is experiencing a profound transformation, driven by advancements in data capabilities and nascent AI integrations. The ac…
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2024/09/15The insurance industry is moving quickly to understand and begin to leverage the unique capabilities of GenAI technology. While most carriers ar…
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2024/09/08Currently, there is a great deal of excitement in the artificial intelligence (AI) community about agentic AI, multi-agent systems and GenAI age…
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2024/09/06
Celent’s overarching theme for corporate banking in 2024 is that future success rests on faster, safer, smarter innovation. Banks must deliver t…
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2024/07/19With its ability to analyze vast amounts of data, identify patterns, and make intelligent predictions, AI has rapidly been adopted across the ba…
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2024/07/13While artificial intelligence has been selectively implemented to help banks fight financial crime, recent breakthroughs in AI technology promis…
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2024/07/11Moving Ahead with GenAI It’s hard to believe how quickly Generative AI (GenAI) technology has gained traction across industries worldwide. Since…
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2024/06/13Celent recently published the Dimensions: IT Pressures and Priorities report series. This annual survey of bank executives worldwide is used to…
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2024/05/15About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/08Consumer credit scoring has existed for decades. It evolved from being a custom analytic product used within financial institutions to being a g…
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2024/04/25This report represents the second in the 2-part series “The New Wealth Management Paradigm – From Apps to Agents.” The wealth management industr…
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2024/03/21ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
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2024/03/20DBS Bank, one of the largest banks in the Asia-Pacific region, has a long-standing reputation for innovation. With AI becoming a more pervasive…
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2024/03/05For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
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2024/02/26
In Celent's enterprise data enablement survey a few years ago, both asset managers and asset owners indicated a renewed trajectory towards enhan…