The Changing Technology Landscape of Group/Voluntary: A Primer

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
20 October 2016
Tom Scales


Celent has released a new report titled The Changing Technology Landscape of Group/Voluntary: a Primer. The report was written by Tom Scales, a research director with Celent’s practice.

The group/voluntary market is undergoing revolutionary change. From new channels, to exchanges, to benefit administration providers, companies are struggling to keep up. This report outlines the technology evolution to stay current and leapfrog the competition.

Many insurers are relying on aging technology. Given the pace of change in the industry, significant investment is required to keep pace, let alone move past their competitors. In the future state, the core PAS will provide interconnections to state-of-the-art portals for each touch point. To truly leapfrog the competition will involve a full-scale transformation project. It will touch every aspect of the organization, be quite expensive, and take longer than expected. There are, however, short-term projects to start on.

“The pace of change in this space is increasing,” said Scales. “We are seeing major transformation projects in numerous companies.”

“This report is targeted at company leadership within an insurer. Hopefully this will help the CIO speed up transformation discussions within the company,” he added.

Subscription required

Access to this content requires a Celent research subscription.

Subscribers should sign in to access this research.

If you are not a subscriber, register now or contact us to find out more about our subscription options.

Insight details

Life & Health Insurance
Subscription(s) required to access this Insight:
Insurance, >>Life/Annuities Insurance
Insight Format
Geographic Focus
North America