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InsureTech Connect 2021

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Celent have reviewed this profile and believe it to be accurate.
4 - 6 October 2021
Las Vegas, United States

ITC Vegas is the world's largest insurtech event – bringing together insurance industry executives, entrepreneurs, and investors for a unique opportunity to connect. Understand the mindset of the industry and learn about where the market is heading. Meet thought leaders and leave with deep insight into the forces shaping the industry. Learn what investors across the globe are eager to fund. Understand the competitive landscape and the mindset of entrepreneurs and incumbents alike. Engage with fellow leaders—70% are VP or above.

We hope to see you there – either in person or virtually. We’ve got some great discounts for you!

  • If you’re an insurer executive, contact kcarnahan@celent.com for a link to get a low price of $895.
  • Or, we have a great discount available for everyone else. Our other discount can be used for anyone at any kind of company. It’s a $200 discount ($1495 through September 17, $1695 through October 3, onsite pricing is $2195). Here's a link to that discount.
  • And if you're interested in attending virtually, here's a link that gives you $100 off .

We have several great sessions featuring our analysts as moderators and speakers. Put these on your calendar. You won’t want to miss them.

Pre Conference Sessions

All located in Mandalay B

1:00 – 5:00 PT, October 4, 2021

The Evolution of Digital Direct Distribution: Challenges and Opportunities for Carriers

1:00 – 1:50 pm PT, October 4, 2021

With the digital disruption of insurance came a resurgence of insurance providers bypassing agents and distributing directly to the customer. Digital direct distribution offers the potential of a faster, easier experience for the customer, while creating substantial commission savings for the carrier. Some direct writers even promise to pass these savings on to the policyholder. But are these savings real, given the high cost of digital marketing? What about other benefits of direct distribution, such as an improved ability to understand and price risk? And what should we make of the increasing number of direct writers who are also soliciting agency appointments? This session will explore lessons learned by digital direct providers of insurance and provide insights for carriers as they contemplate future distribution strategies.

Participants:

Aviad Pinkovesky, Chief Product Officer, Hippo

Frank Palmer, Chief Insurance Officer, Root

Rob Norris, Senior Analyst, Property/Casualty Practice, Celent

The Rise of the Platforms and their Impact on Future Distribution

2:00 – 2:50 PT, October 4, 2021

Commercial insurance platforms and exchanges enhance the connection and insurance placement process between agents, carriers, and small businesses. These platforms are becoming an alternative distribution channel for commercial carriers. But will commercial comparative raters be the winning option? Or will the platforms and exchanges gain traction? We’ll discuss how distribution platforms are beginning to transform the small commercial insurance space with three leaders in this area.

Participants:

Michael DeGusta, CEO, ClarionDoor

Adam Kiefer, CEO, Talage

David Brandeis, SVP Customer Success, Bolt

Juan Mazzini, Senior Analyst, Celent

Intelligent Automation is Fueling Digital Acceleration, What’s Next?

3:00 – 3:50 pm PT, October 4, 2021

Intelligent process automation has been embraced by all industries globally, and its application in the insurance industry is growing at an accelerated pace getting a new fuel source from the pandemic. Automating labor-intensive tasks, underwriting, claims processing and customer service is just the start. Major gains have been realized in operational efficiency, cost reduction, enhancing the customer experience and delivering faster ROI - where does it go from here? In this session, we will discuss where what’s new on the horizon for the application of cognitive technologies in process automation for insurance.

Participants:

Todd Rodgers, CTO, Haven Life

Jake Sloan, Global Insurance Industry Manager, Appian

Ken Mertzel, Global Industry Leader - Financial Service, Automation Anywhere

Keith Raymond, Senior Analyst, Life/Health Practice, Celent

Unlocking the Value of Touchless Claims

4:00 – 4:50 pm PT, October 4, 2021

Over the past several years many insurers have, for an increasing number of claims, been moving from a traditional process to one that is driven by automation. While the applicability of ‘touchless claims’ has been historically been limited, technologies such as AI, RPA and intelligent automation have enabled carriers to augment claims in more complex lines of business. We’ll speak to leading insurers about their touchless claims experience and identify essential ingredients for those looking to embark on a successful journey.

Participants:

Jimmy Spears, Head of Automotive, Tractable

Andrew Schwartz, Analyst, Property/Casualty Practice, Celent

Main Conference Sessions

A New Idea: Insurers Creating Ecosystems Delivering Value to Their Policyholders

2-2:50 pm PT, October 5, 2021

For years, insurance technology firms have created ecosystems of dozens of solutions to supplement and extend their core system offerings. And for years, insurtechs and insurers have used APIs to offer bits of functionality to other insurers or to adjacent industries. However, only now are two pioneering insurers, AXA XL and Nationwide, creating ecosystems to benefit their policyholders and to extend their market reach.

In this session, AXA XL will describe how its Construction Ecosystem provides a large and growing number of curated “ConTech” solutions that make its construction industry policyholders’ jobsites safer and more productive. Nationwide will discuss how it is deploying a Marketplace to broaden and deepen its relationship with its policyholders – offering its own and third-party solutions identified by sophisticated analytics engines and accessed via an advanced microservices architecture. And Travelers will discuss its approach to building ecosystems with a broad set of adjacent firms.

Participants:

Jim Fowler, Chief Technology Officer, Nationwide

Gary Kaplan, President of Construction at AXA XL

Beth Maerz, SVP, Customer, Strategy and Innovation at Travelers

David Connolly, Partner Financial Services, EY

Donald Light, Director, Property/Casualty Practice, Celent

Transform or Be Transformed

3:40 pm - 4:15 pm PT, October 6, 2021

What can we learn in terms of transformation from C-level executives that wake up one morning to the news that the 30 billion dollar neo-bank (in market cap) with 40 million customers operating in their same market, teams up with one of the leading international multi-line insurers to sell life insurance to its digital native customers?

From executives that need to push the boundaries of their organizations to test new business models such as peer-to-peer insurance where the customer is in charge of sales, underwriting and claims settlement. Along with those executives that have to respond to the market demands of just-in-time insurance, embedded insurance, and on-demand insurance and the challenges these types of insurance bring in terms of making those partnerships work from a commercial and IT perspective.

This session will be of high interest to executives that have to navigate the challenges of transformation in personal and commercial lines, in Life and P&C. We will look into drivers of change, how insurance and insurers are changing, and when and where they expect to land after this change. Through an honest conversation with those C-level executives leading their organization transformation, we hope to share with you some relevant aspects of how things are done and why.

Participants:

Rodrigo Valiente, VP, Head of Digital for Latin America, Chubb

Eduardo Iglesias, CEO, Colon Seguros and e-Colon

Ronald Bolanos, President LSM West: US and LATAM, Liberty Mutual

Luis Ramon Ramos Espinoza, CIO Latin America (Corporate VP of Technology), Suramericana

Juan Mazzini, Senior Analyst, Property/Casualty Practice, Celent

Event details

Industry
Life & Health Insurance, Property & Casualty Insurance
Geographic Focus
North America