Keith Raymond
Biography
Keith is a Principal Analyst in Celent's North American insurance practice. He has extensive industry experience and is a seasoned expert in process automation, business transformation, back-office operations, and mergers and acquisitions for both property/casualty and life/health/annuities. His previous roles also include Vice President of Research and Consulting at Novarica, Practice Partner – Digital Success at MVP Advisory, CIO/COO of Futurity First Insurance Group; AVP of Distribution Systems and Field Technology for Mass Mutual; CIO of Trumbull Services, a wholly owned subsidiary of The Hartford Insurance Group; Head Principal Consultant for Life and Annuities in North America at HCL Technologies; and CIO of FPI, a software development and service company.
Keith most recently has focused his authoring on the topic of process automation including Robitic Process Automation and artifical intelligence. He has assisted a number of insurance organizations with strategic technology roadmap development, go-to-market strategy, core platform replacement selection and IT and operational due diligence on acquisition opportunities. Keith has authored a number of industry artifacts and blogged on a number of industry topics with focus on innovation and digital transformation. Keith speaks annually at insurance industry events including Insurtech Connect and DIGIN.
Keith can be reached directly at kraymond@celent.com
Latest insights
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18 January 2023
Robotic process automation has a strong foothold in all industries globally, and its application in the insurance industry is forecasted to cont… -
27 December 2022
We recently conducted our first executive roundtable since Covid.A momentous event for us! These invitation only events are for insurer executiv… -
2 December 2022
InsureTech Connect 2022 was one of the largest insurtech events in the world.With more than 9000 attendees, it offered unparalleled access to th… -
2 December 2022
InsureTech Connect 2022 was one of the largest insurtech events in the world.With more than 9000 attendees, it offered unparalleled access to th…
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