Keith Raymond
Biography
Keith is a Senior Analyst in Celent's North American insurance practice. He has extensive industry experience and is a seasoned expert in business transformation, back-office operations, mergers and acquisitions, and process improvement for both property/casualty and life/health/annuities. His previous roles also include Vice President of Research and Consulting at Novarica, Practice Partner – Digital Success at MVP Advisory, CIO/COO of Futurity First Insurance Group; AVP of Distribution Systems and Field Technology for Mass Mutual; CIO of Trumbull Services, a wholly owned subsidiary of The Hartford Insurance Group; Principal Consultant for Life and Annuities in North America at HCL Technologies; and CIO of FPI, a software development and service company.
Keith most recently has focused his authoring on the topic of intelligent automation and has assisted a number of insurance organizations with strategic technology roadmap development, go-to-market strategy, core platform replacement selection and IT and operational due diligence on acquisition opportunities. Keith has authored a number of industry artifacts and blogged on a number of industry topics with focus on innovation and digital transformation. Keith has also presented at a number of insurance industry events.
Keith can be reached directly at kraymond@celent.com
Latest insights
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5 January 2022
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has… -
14 December 2021
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof… -
10 November 2021
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7 November 2021
The insurance industry continues to change rapidly to respond to new technologies, changing business models, the explosion of data, and the need…
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