Research & Advisory
Boston, United States


Keith is a Senior Analyst in Celent's North American insurance practice. He has extensive industry experience and is a seasoned expert in business transformation, back-office operations, mergers and acquisitions, and process improvement for both property/casualty and life/health/annuities. Prior to joining Celent Keith established K-RAY Consulting LLC which provides insurance operations and technology consulting services. His previous roles also include Vice President of Research and Consulting at Novarica, CIO/COO of Futurity First Insurance Group; AVP of Distribution Systems and Field Technology for Mass Mutual; CIO of Trumbull Services, a wholly owned subsidiary of The Hartford Insurance Group; Principal Consultant for Life and Annuities in North America at HCL Technologies; and CIO of FPI, a software development and service company.

Keith has assisted a number of insurance organizations with technology strategy development, core platform replacement section and IT and operational due diligence on acquisition opportunities. He has also assisted industry solution vendors with go-to-market strategy development. Keith has authored a number of industry artifacts and blogged on a number of industry topics with focus on innovation and digital transformation. Keith has also presented at a number of insurance industry events.

Keith can be reached directly at

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