
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
Subject to reasonable use.
Subject to reasonable use.
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This report is part of a series on claims systems in North America, Latin America, EMEA, and the Asia-Pacific. It profiles the majority of the p…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This re…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. Our rev…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This r…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
What's on the agenda for North American P/C CIOs in 2019? Find out what is in the works for digital, cloud, and renewal of application portfolio…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Natural language processing (NLP) is the technique to provide semantics to information extracted from optical character recognition engines and…
Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
A customer management (CM) strategy is a critical component of making the customer experience a seamless and engaging event for any insurer. Cus…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…
Tower is a specialised personal and commercial lines insurer in New Zealand with approximately 304,000 customers across New Zealand and the Paci…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
This Celent Blog examines financial institution (FI) cloud adoption drivers and rates, the impact of the COVID-19 pandemic (“pandemic”) on FI cl…
Join Awaad Aamir as he highlights findings from over 30 direct financial institution use cases on wealth management IT spending. Our videocast w…
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
Beyond enabling analytics and insights, corporate banking data is the foundation of new product and service innovations, and the move to Open Ba…
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
The FWD Group Data team developed a smart insurance framework, an AI-everywhere approach that aims to transform the insurance journey by leverag…
MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
2020 marked a watershed with three platform players announcing entry into the small business deposit business: QuickBooks Cash, Square Bank, and…
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム(RSM)は、バイサイドのフロン…
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
This report is part of a series on claims systems in North America, Latin America, EMEA, and the Asia-Pacific. It profiles the majority of the p…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This re…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. Our rev…
Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. This r…
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
At InsureTech Connect, Celent organized and delivered a four-hour session to a packed room. The topic was "Unlocking Value with APIs, Connected…
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
What's on the agenda for North American P/C CIOs in 2019? Find out what is in the works for digital, cloud, and renewal of application portfolio…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Alternative data sources have been discussed as a possible way to provide a more digital insurance experience. In this report, we will examine d…
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
On-demand insurance has been one of the prime areas of interest within the insurtech community in recent years. When MeCubro formed back at the…
Insurers looking to the future agree that changing customer expectations will require them to focus more heavily on the customer experience. Alm…
InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
Last week Jamie Macgregor and I had the good fortune of attending the Digital Insurance Agenda 2019 conference in Amsterdam. It was, as always,…
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…