2022/08/03
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
ACI Worldwide
Research related to ACI Speedpay
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2020/06/24Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
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2020/06/23Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
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2020/06/22Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
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2019/09/30Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2017/02/28
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Research related to ACI Acquiring
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2022/04/06Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
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2022/03/31I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2021/10/12Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/07/15As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/05/23Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/02/23The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/06/10COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2020/01/28Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
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2019/11/07Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
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2019/10/18As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
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2019/09/30
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/09
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
Research related to ACI Enterprise Payments Platform
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2023/01/24ISO 20022 is rapidly becoming the financial messaging standard, with projects in many countries and in many payment rails. One of the most signi…
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2022/12/12Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2022/11/11Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/11/02Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
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2022/10/31Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/08/07Celent has been extolling the benefits of payment processing in the cloud for more than 15 years, yet little progress has been made. However, as…
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2022/06/27Well, I was wrong, as were most of the industry, but I suspect we’re largely happy nevertheless. I refer to the announcement, finally, on June 2…
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2022/06/122022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
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2022/05/14Winners in corporate and commercial banking are leaping ahead of the competition by leveraging technology to accelerate digital innovation and g…
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2022/04/27While banks in Europe have been using ISO 20022 for SEPA schemes for a decade now, despite what non-European banks may think, it doesn't mean th…
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2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
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2022/03/16IndusInd Bank was struggling to cope with the hypergrowth that Indian payments are seeing, with one system, UPI, growing nationally 14 billion t…
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2022/03/16Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
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2022/01/31For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
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2021/10/27Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
Research related to ACI Fraud Management
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2022/12/12
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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2022/10/23Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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2022/07/31The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
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2022/07/27Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
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2022/06/15Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
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2022/05/31Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
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2022/04/05Advances in artificial intelligence (AI) such as deep learning are enabling significant improvements in fraud detection. However, large banks an…
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2022/03/29The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
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2022/03/23At Celent’s annual Innovation and Insight event, we assembled experts (Dan Tannebaum, Paul Mee, Jamie MacGregor, Rob Norris and Gareth Lodge) fr…
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2022/03/16
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
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2022/03/13PNC Bank developed and deployed a solution—called PINACLE® Payee Account Validation—to support its treasury management client base for use with…
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2021/12/14Celent estimates that financial industry spending on AML-KYC compliance information technology (IT) and operations will reach US$37.1 billion gl…
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2021/12/06The Risk team at Celent has regular conversations with industry participants to identify the technology and operational challenges they are faci…
Research related to ACI Low-Value Real-Time Payments
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2023/01/24
ISO 20022 is rapidly becoming the financial messaging standard, with projects in many countries and in many payment rails. One of the most signi…
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2023/01/11The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
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2022/12/12
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/11/02
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/08/07
Celent has been extolling the benefits of payment processing in the cloud for more than 15 years, yet little progress has been made. However, as…
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2022/06/27
Well, I was wrong, as were most of the industry, but I suspect we’re largely happy nevertheless. I refer to the announcement, finally, on June 2…
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2022/06/12
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
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2022/05/14
Winners in corporate and commercial banking are leaping ahead of the competition by leveraging technology to accelerate digital innovation and g…
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2022/04/27
While banks in Europe have been using ISO 20022 for SEPA schemes for a decade now, despite what non-European banks may think, it doesn't mean th…
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2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
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2022/03/31
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2022/03/28Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
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2022/03/16
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
Research related to ACI Issuing
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2023/02/01Last week, we have been discussing with clients the news that the largest banks and the owners of the Zelle network in the US decided to launch…
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2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
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2022/11/11Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/06/26In 2019, the global cards and payments processing landscape was transformed by a series of mega-mergers between FIS and Worldpay, Fiserv and Fir…
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2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
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2022/03/31
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2022/03/28
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
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2022/03/16MONETA Money Bank replaced a complex and costly arrangement for credit and debit card management to increase efficiency, to reduce expenses and…
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2022/03/16Pinnacle Financial Partners worked with Corserv Solutions to create a solution that enables US community banks to offer comprehensive credit car…
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2021/11/07As analysts, we often get invited to speak at various conferences and client events. It is a privilege we don't take for granted, and always str…
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2021/10/26The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/08/16Climate change is real and retail banks have an important role to play to help tackle the issue. Card issuers can contribute by moving to more s…
Research related to ACI High Value Real-Time Payments
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2023/01/24
ISO 20022 is rapidly becoming the financial messaging standard, with projects in many countries and in many payment rails. One of the most signi…
-
2022/12/12
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/11/02
Geopolitical and economic waves have shocked markets around the world. In a period of disrupted supply chains, accelerating inflation, and risin…
-
2022/08/07
Celent has been extolling the benefits of payment processing in the cloud for more than 15 years, yet little progress has been made. However, as…
-
2022/06/27
Well, I was wrong, as were most of the industry, but I suspect we’re largely happy nevertheless. I refer to the announcement, finally, on June 2…
-
2022/06/12
2022 will be a critical year in corporate banking. With the impact of the pandemic now largely behind us and today’s customer expectations now c…
-
2022/05/14
Winners in corporate and commercial banking are leaping ahead of the competition by leveraging technology to accelerate digital innovation and g…
-
2022/04/27
While banks in Europe have been using ISO 20022 for SEPA schemes for a decade now, despite what non-European banks may think, it doesn't mean th…
-
2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
-
2022/03/16
Recently the New York Times wrote an article entitle Fraud is Flourishing with Zelle: Banks Say it is Not Their Problem. As you’d imagine, it wa…
-
2022/01/31
For transaction banking, the sharp downturn in interest rates in 2020 led to a collapse of net interest income on deposits and effectively wiped…
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2021/11/04Banks around the world are modernizing their payment systems to address the changing demands of their customers and regulators. Real-time paymen…
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2021/10/27
Transaction banking, including cash management and payments, has been hit hard over the past 18 months. A sharp downturn in interest rates in 20…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…