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Snap Poll of PC Insurers on Initial Responses on Covid-19 - March 2020

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2 June 2020

Available Only for Members of the NA Property Casualty Celent Research Panel

Abstract

Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of how other insurers were responding to COVID-19 with work from home and whether they had formally enacted their BCP plans. This snap poll was conducted on March 19, 2020. The questions asked were:

  • Have you officially evoked your BCP plans? Yes/No
    • If no, are you performing crisis management strategies but stopping short of declaring a disaster?
  • Have you enacted work from home?
    • Yes - mandatory for all employees
    • Yes - mandatory for some employees (can you give some color here?)
    • No - voluntary for employees
    • Not at all