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Snap Poll of PC Insurers on Initial Responses on Covid-19 - March 2020

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2020/06/02

Available Only for Members of the NA Property Casualty Celent Research Panel

Abstract

Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of how other insurers were responding to COVID-19 with work from home and whether they had formally enacted their BCP plans. This snap poll was conducted on March 19, 2020. The questions asked were:

  • Have you officially evoked your BCP plans? Yes/No
    • If no, are you performing crisis management strategies but stopping short of declaring a disaster?
  • Have you enacted work from home?
    • Yes - mandatory for all employees
    • Yes - mandatory for some employees (can you give some color here?)
    • No - voluntary for employees
    • Not at all