Bob Meara is a senior analyst with Celent's banking practice and is based in Atlanta, Georgia. His research focuses on the branch and ATM delivery channels, omnichannel delivery and check and cash payment processing technologies. A well known authority on remote deposit capture, Bob has led multiple consulting engagements involving financial services hardware, software and the impact of self-service on branch banking.
Before joining Celent, Bob was the director of product marketing at Alogent. In this role, he positioned and launched a series of Check 21 payments solutions.
Prior to Alogent, Bob also held positions in marketing and brand management at BellSouth, Hayes Corporation, and Procter & Gamble in addition to being a commissioned naval officer.
Bob earned a Bachelor of Science in Applied Physics and Electrical Engineering from Case Western Reserve University.
11 February 2019Remember when omnichannel was a hot topic? No one seems to be talking about it anymore. Funny, the same thing happened with Big Data, Analytics,…
25 January 2019Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX. Even as transactions continue their migration to digital unabated, banking customers continue to value in-person engagement. Optimizing those experiences should be a high priority — but doesn’t appear to be, if sparse adoption of fit-for-purpose solutions is any indication…
13 December 2018Most US adults trust that their money is safe at their primary financial institution, but far fewer believe that their bank is actually helping t…
30 October 2018Bob Meara has been with Celent for more than a decade and is a seasoned analyst with deep expertise in receivables processing, remote deposit ca…
20 February 2019
Bob Meara will be a presenter on a webinar titled Are You Optimizing In-Person Customer Experience for Growth and Efficiency? with Jim DeLapa, Ge…
27 February 2019
Join Celent's Bob Meara for a webinar titled Growing Omni-Sales as Transactions Move to Digital on 2/27/2019. The days of relying on branch footf…
31 January 2019
WebinarBob Meara will be a Speaker on Personetic's Webinar titled Celent Model Bank Award Revisited: Empowered to save more, happy customers fuel RBC's…
24 January 2019
Bob Meara will be a panelist on at this year’s BAI/Docusign Webinar on 1/24/2019. In a recent consumer study by BAI Research, 40% of respondents…
29 August 2018Many bankers think they can read their customers like an open book, but in fact they may need to put in some extra research time. According to a…