Bob Meara is a senior analyst with Celent's banking practice and is based in Atlanta, Georgia. His research focuses on the branch and ATM delivery channels, omnichannel delivery and check and cash payment processing technologies. A well known authority on remote deposit capture, Bob has led multiple consulting engagements involving financial services hardware, software and the impact of self-service on branch banking.
Before joining Celent, Bob was the director of product marketing at Alogent. In this role, he positioned and launched a series of Check 21 payments solutions.
Prior to Alogent, Bob also held positions in marketing and brand management at BellSouth, Hayes Corporation, and Procter & Gamble in addition to being a commissioned naval officer.
Bob earned a Bachelor of Science in Applied Physics and Electrical Engineering from Case Western Reserve University.
7 March 2020Customer communications management (CCM) systems create, deliver and store outbound and inbound customer communications information (documents a…
7 March 2020Once just a back office batch printing system, customer communications management (CCM) systems have been transformed to create, deliver and sto…
1 March 2020A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
29 February 2020A previous report looked at the evolution of channel platforms from major vendors. Niche vendors are converging, adding channel capabilities to…
18 - 20 November 2019
Austin, TX, United StatesDigital banking has pushed the branch to a fundamental inflection point. Financial institutions must rethink, reimagine, and retool branches if…
6 - 7 November 2019
United StatesThe event for innovation teams.
25 June 2019
Webinar: 8:00 AM San Francisco | 11:00 AM New York | 4:00 PM London, United StatesMost consumers trust that their money is safe at their bank, but far fewer consumers feel their bank knows them or can meaningfully improve thei…
19 - 21 June 2019
Austin, TX, United StatesStephen Greer and Bob Meara will be a session speakers at this year's Digital Banking conference in Austin, TX. Digital Banking is the leading a…
21 May 2019Don’t Abandon Branches to Favor Digital Banking Channels By Steve Cocheo, The Financial BrandSure, digital channels represent a big part of the…
29 April 2019Digital Start-Up’s Branch Sends CX Message to Retail Bankers The Financial Brand, Monday, 29 April 2019, A straight smile without ever visiting…
19 March 2019This article mentions the March 2019 Celent report, only 7% of community banks and credit unions are live with a chatbot solution, while 15% hav…
29 August 2018Many bankers think they can read their customers like an open book, but in fact they may need to put in some extra research time. According to a…