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HCL’s Mode 1-2-3 strategy helps future proof our customers' business, by deploying a concurrent, three-point spotlight on the existing core of their business, new growth areas as well as the ecosystems of the future. As detailed below, each of the three modes have distinct outcomes and growth potential.

Mode 1: Core Services
HCL’s Mode 1 offers core services in the areas of Application Services, Infrastructure Services, Engineering and Research & Development, and Digital Process Operations. These Mode 1 offerings enable our clients to become much more efficient and agile and, therefore, more competitive in their industries. This is achieved through extreme automation, efficient delivery, and operational agility. Mode 1 leverages clients’ current business and IT landscape by consolidating a firm’s existing core, and identifying new ways to enhance that core with new technologies.

Mode 2: Next-generation Services
HCL’s Mode 2 offerings help enterprises take the next digital leap through insight-based, experience-centric, and outcome-driven integrated services that leverage next-generation technologies. Our Mode 2 offerings—Digital & Analytics, IoT WoRKS™ (Internet of Things), Cloud Native services, and Cybersecurity and GRC services—help our clients reimagine their businesses to remain relevant and take advantage of opportunities in the digital age.

Mode 3: Products and Platforms
HCL’s Mode 3 offerings deliver innovative software solutions that help clients target specific next-generation opportunities. Drawing on IP created both internally and through an ecosystem of strategic partnerships, HCL’s scalable and ready-to-deploy software products and platforms reduce the time for clients to become future-ready.

Key Features

HCL’s Mode 1-2-3 strategy is truly differentiating in the market place today and our clients are increasingly demonstrating their confidence in this strategy and our ability to deliver. We will continue to build and invest in our Mode 1-2-3 capabilities with the primary goal to be the partner of choice for our clients, globally. Lastly, we will continue to re-skill, train and build the capabilities of our employees to be future-ready.

Key Benefits

Product/Service details

Architecture Design Services, ATM Systems and Assisted Self-Service Devices, Banking Omnichannel Customer Experience Platforms, Card Issuing Systems, Cloud / SaaS Operations & Management Services, Commercial Loan Origination Systems, Commercial Loan Servicing Systems, Complex Lending Origination Systems, Complex Lending Servicing Systems, Contact / Call Center Systems, Core Banking Systems, Corporate Banking Liquidity Management Systems, Corporate Banking Payables Management Systems, Corporate Banking Receivables Management Systems, Corporate Banking Trade Services Systems, Corporate Digital Banking Platform Solutions, Customer Onboarding Systems, Custom Software Development Services, Cyber Security Services, Digital Payments/ Wallets, Employer / Employee Insurance Benefit Portal, Fund Sales & Distribution Systems, Infrastructure Operations & Management Services, Insurance Agency Management Systems (AMS), Insurance Agent / Broker Platforms, Insurance Agent / Broker Portal, Insurance Digital Platforms, Investor / Client Reporting & Communications Systems, Merchant Management and Acquiring Systems, Package Implementation / System Integration Services, Remote Deposit Capture Solutions, Retail and Business Banking Digital Channel Solutions, Retail Loan Origination Systems, Retail Loan Servicing and Collections Systems, Supply Chain Finance Systems, System Maintenance Services, Systems and Data Migration Services, System Testing Services, Transaction Processing (Switching) Systems, Voice / Digital or Virtual Assistant Systems / Chatbots