Contact / Call Center Systems

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Find contact / call center systems and solutions in our vendor directory. Use the research platform to evaluate contact center / call center systems that support basic call center functions, such as call routing and logging, agent desktop interface, multi-channel communications and predictive dialing. The directory also offers analysis and comparison of key capabilities to support contact center call servicing needs. Determine which contact / call center systems are in the market and create short lists of vendor systems for your future buying needs.
  • Émerix 6 Soft Office S.A.
    Émerix is a collections software platform designed and developed to help its users optimize the management of customer-oriented business process…
  • Achieve Effective Cost Structures on Closed Blocks SE2 LLC
    SE2 provides closed block solutions matched to your strategy and goals. We support rebadging, conversions and lift & shift, helping you minimize…
  • Finn AI Finn AI
    Finn AI focuses on conversational AI, which incorporates natural language understanding and decision-making. With a singular focus on banking, F…
  • channelUNITED Zenmonics
    channelUNITED®platform provides an open standards, core-independent, omnichannel solution that spans both self-service and assisted channels to…
  • Omnilife Bluesun
    Bluesun Omnilife is a complete go-to market solution that gets your life insurance products to market faster. You can roll your products out on…
  • nCino Bank Operating System nCino
    As a secure cloud-based solution, the nCino Bank Operating System empowers bank employees and leaders with true insight into the bank through an…
  • Backbase Digital Banking Platform BACKBASE
    The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively co…
  • Churn Prediction Relativity6
    Relativity6's Churn Prediction uses proprietary, industry specific machine learning and big data technology to alert teams, 60 days ahead of tim…
  • VisualTIME GIT InMotion
    VisualTIME™ is an integrated but modular application designed to accommodate the operative needs of insurance companies, offering the functional…
  • i2go Insurance Core Software tigerlab LTD
    Why choose i2go? Ultimate 360° Insurance Experience / Optimize business operations from a single system The i2go insurance software is a powerfu…
  • Acsel Suite Consis International
    Acsel Suite is a set of collaborative modules that render the system adaptable and flexible, integrating modules to design and manage the variou…
  • AWD SS&C
    AWD® is an enterprise-scale Business Process Management (BPM) and Case Management platform providing integrated solutions for automation, workfo…
  • Infosys Financial Services Infosys Limited (Financial Services Group)
    Our IT solutions for financial services contribute to nearly one-third of the company’s revenues. What has not changed after all these years how…
  • Mode-1 Solutions- Applications, Infrastructure, Engineering and Business Services HCL Technologies
    HCL’s Mode 1-2-3 strategy helps future proof our customers' business, by deploying a concurrent, three-point spotlight on the existing core of t…
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