Find contact / call center systems and solutions in our vendor directory. Use the research platform to evaluate contact center / call center systems that support basic call center functions, such as call routing and logging, agent desktop interface, multi-channel communications and predictive dialing. The directory also offers analysis and comparison of key capabilities to support contact center call servicing needs. Determine which contact / call center systems are in the market and create short lists of vendor systems for your future buying needs.

Call Adapt Suite Call Adapt
Call Adapt Suite is a digital soundboard application and process automation tool designed for contact centers. Powered by smart audio technology…
Émerix 6 Soft Office S.A.
Émerix is a collections software platform designed and developed to help its users optimize the management of customer-oriented business process…
EFS IVR ENACOMM
Leading financial institutions use ENACOMM’s hosted IVRs to provide their customers with truly intelligent self-service. They also rely on ENACO…
VPA - Virtual Personal Assistant ENACOMM
VPA is ENACOMM's Virtual Personal Assistant for financial institutions' self-service users. Conversational Banking using ENACOMM's VPA is an ext…
Glia Digital Customer Service Glia Technologies Inc.
Glia delivers seamless multi-channel Digital Customer Service for the worlds leading banks, insurance carriers and credit unions. The Glia platf…
ChatbotPlus egabiFSI
Chatbots are taking over social media marketing as they allow consumers to engage with them in terms of content consumption, customer service, a…
Omnilife Bluesun
Bluesun Omnilife is a complete go-to market solution that gets your life insurance products to market faster. You can roll your products out on…
ENACOMM Fraud Control Module ENACOMM
The ENACOMM Fraud Control Module Identifies, Tracks and Acts! The ENACOMM Fraud Control Module (FCM) is a modular application that directly inte…
HxOps HealthAxis
HxOps offers extensive, flexible front and back-office administrative services with a customer-first methodology that boosts productivity, impro…
HxPro HealthAxis
Claims and benefits administration software. The system includes benefits enrollment, member management, billing, claims workflow and auto-adjud…
Backbase Digital Banking Platform BACKBASE
The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively co…
NEON-dX: Customer Lifetime Value Management Flytxt
NEON-dX is an intelligent martech platform powered by AI/ML for Retail Banks, FinTechs and Insurance Companies to drive personalized customer en…
WWS Mobile Auriga
WWS Mobile is a highly secure and fully integrated solution that provides a rich suite of mobile banking, payments, alerting and messaging servi…
BooX Platform Asseco Poland S.A.
Asseco BooX, the Bank out of the Box. We craft digital banking experiences that change the competitive game for you and your customers. Our team…
HCL's MODE 1-2-3 STRATEGY HCL Technologies
HCL’s Mode 1-2-3 strategy helps future proof our customers' business, by deploying a concurrent, three-point spotlight on the existing core of t…

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