Find contact / call center systems and solutions in our vendor directory. Use the research platform to evaluate contact center / call center systems that support basic call center functions, such as call routing and logging, agent desktop interface, multi-channel communications and predictive dialing. The directory also offers analysis and comparison of key capabilities to support contact center call servicing needs. Determine which contact / call center systems are in the market and create short lists of vendor systems for your future buying needs.

WWS Fill4Me Auriga
The Video Banking solution that guarantees a better banking experience to prospects and customers through remote assistance. More than one oper…
Émerix 6 Soft Office S.A.
Émerix is a collections software platform designed and developed to help its users optimize the management of customer-oriented business process…
Finn AI Finn AI
Finn AI focuses on conversational AI, which incorporates natural language understanding and decision-making. With a singular focus on banking, F…
Collections Genpact
With customer-centric treatment strategies, agile collection operations, and omni-channel interactions, we can help you prepare for a new normal…
Glia Digital Customer Service Glia Technologies Inc.
Glia delivers seamless multi-channel Digital Customer Service for the worlds leading banks, insurance carriers and credit unions. The Glia platf…
channelUNITED Zenmonics
channelUNITED®platform provides an open standards, core-independent, omnichannel solution that spans both self-service and assisted channels to…
Omnilife Bluesun
Bluesun Omnilife is a complete go-to market solution that gets your life insurance products to market faster. You can roll your products out on…
HxOps HealthAxis
HxOps offers extensive, flexible front and back-office administrative services with a customer-first methodology that boosts productivity, impro…
Churn Prediction Relativity6 AI + Cross Sell Solutions
Relativity6's Churn Prediction uses proprietary, industry specific machine learning and big data technology to alert teams, 60 days ahead of tim…
HxPro HealthAxis
Claims and benefits administration software. The system includes benefits enrollment, member management, billing, claims workflow and auto-adjud…
WWS Mobile Auriga
WWS Mobile is a highly secure and fully integrated solution that provides a rich suite of mobile banking, payments, alerting and messaging servi…
Backbase Digital Banking Platform BACKBASE
The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively co…
i2go Insurance Core Software tigerlab LTD
Why choose i2go? Ultimate 360° Insurance Experience / Optimize business operations from a single system The i2go insurance software is a powerfu…
Acsel Suite Consis International
Acsel Suite is a set of collaborative modules that render the system adaptable and flexible, integrating modules to design and manage the variou…
Business Process Outsourcing HCL Technologies
Technology is fast changing the fundamental nature of businesses.Organizations which were once world leaders in their space are now giving way t…

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