Contact / Call Center Systems


Find contact / call center systems and solutions in our vendor directory. Use the research platform to evaluate contact center / call center systems that support basic call center functions, such as call routing and logging, agent desktop interface, multi-channel communications and predictive dialing. The directory also offers analysis and comparison of key capabilities to support contact center call servicing needs. Determine which contact / call center systems are in the market and create short lists of vendor systems for your future buying needs.
  • Émerix is a collections software platform designed and developed to help its users optimize the management of customer-oriented business processe…
  • Finn AI focuses on conversational AI, which incorporates natural language understanding and decision-making. With a singular focus on banking, Fi…
  • channelUNITED®platform provides an open standards, core-independent, omnichannel solution that spans both self-service and assisted channels to m…
  • Bluesun Omnilife is a complete go-to market solution that gets your life insurance products to market faster. You can roll your products out on t…
Search results
No results
Show results & filters
Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.