Backbase Digital Banking Platform

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.

Overview

The Backbase Omni-Channel Digital Banking Platform empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. It unifies functionality from traditional core systems and new fintech capabilities into a seamless digital customer experience, drastically improving any customer channel.

Key Benefits

01. Omni-Channel:
Putting your end-customers first
Today’s customers expect seamless customer journeys – any time, any place – that are easy to use, and without any friction. Backbase helps you modernize and orchestrate all your customer touchpoints, transforming multiple siloed banking channels and legacy applications into a consistent brand experience that’s easy to use and always available.

02. Cost Efficient:
Reuse your core banking systems
With Backbase, there’s no need to replace or rebuild your core systems from scratch. Backbase enables you to repurpose them by incorporating their content, data, and functionality into a new digital customer experience layer.

03. Ready-to-go:
Accelerate your digital transformation
Backbase has developed out-of-the-box digital banking solutions optimized for retail banking, commercial banking, wealth management and insurance-specific scenarios. Kickstart your project and dramatically decrease your time to market by leveraging industry best practices and ready-to-go implementation accelerators.

04. Growth:
Control your digital strategy
Backbase puts you in control of your digital strategy, enabling you to create, manage, and optimize the end-to-end customer experience across every device. We have invested in many years of R&D to give you exactly the right editing and digital marketing tools you need to take full control of optimizing the customer experience, resulting in more sales conversions and greater customer satisfaction.