New Business and Underwriting Systems: North America Life Insurance Edition

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
6 October 2020

2020 xCelent Awards, Powered by VendorMatch


COVID-19 has forced life insurers to deeply examine their underwriting processes and make long-anticipated changes. Positive changes include insurers moving towards “fluidless” underwriting processes to avoid sending a paramedic to the policyholder’s home to collect fluids. Other no touch resources are being investigated to underwrite and approve cases. This includes data-driven, accelerated underwriting for simplified products applied for via electronic applications and underwritten in automated underwriting workbenches.

This report marks the fifth time that Celent has reviewed new business and automated underwriting (NBUW) systems available to life insurers in North America. Celent believes this report is extremely timely as insurers reevaluate their underwriting processes as a result of COVID-19.