Insurance in Asia-Pacific: 2018 Business and IT Priorities

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1 August 2018

Asia-Pacific insurers are working in a fast-changing environment where technology plays a strong role, and they have often shown a strong technology appetite or at least interest in how to apply technologies to change their business.

Key research questions

  • What business objectives are influencing the most Asia-Pacific insurers’ IT plans?
  • What digital initiatives are Asia-Pacific insurers having the highest level of activity in?
  • What are Asia-Pacific insurers doing to innovate?


Asia-Pacific insurers are continuing to invest in IT, and CIOs have to carefully select their investments if they want to efficiently support their business operations. Asia-Pacific insurance CIOs are managing budgets and programs to address challenges around legacy system replacement and modernization, digital transformation, and innovation.

This Celent report examines business priorities, IT budget and spending, and initiatives being launched across Asia based around three major themes in insurance:

  • Legacy and ecosystem transformation.
  • Digital transformation.
  • Innovation.