Creative Disruption: Technology and The Future of Insurance

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20 March 2013


  • Sounds like an exciting day! When you realize that insurance is about two things, data and processes, then the more digital carriers become, the sky becomes the limit (and even that may be too limiting!). Nice job guys.

  • Well, it certainly doesn't sound like you had a dry docket! The final poll discrepancy was interesting, but I think they dovetail perfectly into customer experience. The foundation of innovation and speed is most often skill. Only when you know the basics can you improvise - efficiency in training advisors, underwriters and others along the insurance value chain allows for faster improvisation. As well, with the proper data crunching you could certainly sneak some innovation into that training process as well.