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IT Cost Decisions in LATAM Life and Health Insurance

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4 August 2020

What Does a Pandemic Change?

Abstract

For a majority of Latin American countries, an isolation period has been imposed as a consequence of COVID-19, for some since March and others in April. By May and June several countries started gradually lifting restrictions and while levels of uncertainty remain, L&H insurers face decisions around IT costs based on the current and potential impact to their business. For this reason we ran a short survey to understand those decision, including any changes in cloud adoption.