PCI: INFORMATION TECHNOLOGY CONFERENCE
Karlyn Carnahan will be a Moderator at this year’s PCI on 4/9/2018.
It’s very clear that the easier it is to work with an insurer, the more business an agent places with the insurer. As one broker put it, “Make it 25% easier for me to place business, and I’ll place 25% more business.” As competitive pressures continue to increase, many insurers are investing in agent portal projects as one of their top priorities. They’re focusing on improving the ease of doing business and upgrading underlying technologies but many are also beginning to include a broader ecosystem of digital capabilities such as chatbots, advice engines, prefill and artificial intelligence. Join this roundtable to discuss standard and advanced capabilities in portals today, how insurers are delivering them, challenges and common issues and the impact of emerging technology and Insuretech on the traditional agent portal.