Celent Webinar | Mobile Banking Quantified: A Demo and Highlights
FI Navigator and Celent are collaborating and have published Mobile Banking Quantified – Comprehensive Benchmarks for US Vendors & Institutions, the industry’s most comprehensive report detailing mobile banking offerings on the more than 6,000 U.S. financial institutions that offer mobile banking and more than 50 vendor providers.
This webinar will present a look into the report, combining FI Navigator’s mobile banking data and analytics module, along with Celent’s leading industry research methodologies, to examine vendor and institution performance standards from nearly three years of month-to-month historical data, including:
- Market share, market share accretion, churn rates, customer utilization, customer satisfaction, client demographics, growth and other vendor performance measures.
- Mobile adoption, customer utilization, customer satisfaction, vendor turnover, mobile feature provision and other insights into bank and credit union performance.
- Analysis of the most salient insights and trends in the mobile banking market.
“We’re tremendously excited to be able to access FI Navigator’s comprehensive data for every single American financial institution offering mobile banking,” said Daniel Latimore, senior vice president of Celent’s Banking practice. “We’ve covered the entire population for the very first time. This is practical data and analytics brought to bear on today’s most dynamic banking offering.”