Biography
Patricia heads Celent’s Corporate Banking practice and is based in Charlotte, NC. Her areas of research include corporate banking and global transaction services with a particular emphasis on treasury and cash management, corporate banking delivery channels, commercial and small business lending, and emerging technologies such as APIs, blockchain, and artificial intelligence. Patty has been published in a broad range of industry media and presented at numerous conferences.
Patty has over 20 years of experience in financial services across business, technology, and operations. Before Celent, she was a Research Director in Wholesale Banking at CEB TowerGroup, a leading financial services advisory research firm, where she conducted primary research focused on industry trends, strategic business drivers, and technology solutions in commercial lending and small business services.
She has also held senior technology, operations, and marketing positions at FleetBoston Financial (now Bank of America), Wells Fargo, Citibank, MuleSoft, OpenText GXS, and S1 Corporation (now ACI Worldwide).
Patty received her MBA from the Yale School of Management and a bachelor’s degree in business administration from the State University of New York at Albany. She also holds a Certified Treasury Professional (CTP) accreditation from the Association of Financial Professionals. Patty can be reached directly at phines@celent.com.
Latest insights
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1 February 2024
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
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13 December 2023
Each year, Oliver Wyman (our parent company) partners with Morgan Stanley Research to publish an industry outlook for Wholesale Banking. This ye…
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15 November 2023
The economic shocks of 2022 and early 2023 appear to have calmed, but geo-political and financial conditions remain far from easy for banks and…
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14 November 2023
Recorded on November 15, 2023. Market conditions and risks remain challenging for banks and their corporate clients. Meanwhile, the innovation a…
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21 March 2024
AI: The Race is On - Accelerate to a Competitive Advantage with AI Virtual Event - March 21, 2024 Join us as we reflect on the advancements of A… -
14 - 16 May 2024
400 E M.L.K. Jr Blvd, Charlotte, NC 28202, United StatesMeet up with Craig Focardi and Patricia Hines at nCino's annual conference, nSight. nSight is the global financial services industry's must-atte… -
31 October - 15 November 2023
Preview of industry-specific technology trends and themes for 2024, enabling you to stay ahead of the curve with strategic technology insights.J… -
31 October 2023
United StatesThis webinar is approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals. APIs continue to be one o…
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19 October 2023
By Patricia Hines, Director - Corporate Banking In corporate banking, the end-to-end process of onboarding new technologies encompasses multiple…
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9 March 2022
In fact, Celent's Head of Corporate Banking, Patty Hines, noted, "Oracle's solution stands out for advanced technology with its breadth of deplo…
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