
Patricia Hines, CTP
Biography
Patricia heads Celent’s Corporate Banking practice and is based in Charlotte, NC. Her areas of research include corporate banking and global transaction services with a particular emphasis on treasury and cash management, corporate banking delivery channels, commercial and small business lending, and emerging technologies such as APIs, blockchain, and artificial intelligence. Patty has been published in a broad range of industry media and presented at numerous conferences.
Patty has over 20 years of experience in financial services across business, technology, and operations. Before Celent, she was a Research Director in Wholesale Banking at CEB TowerGroup, a leading financial services advisory research firm, where she conducted primary research focused on industry trends, strategic business drivers, and technology solutions in commercial lending and small business services.
She has also held senior technology, operations, and marketing positions at FleetBoston Financial (now Bank of America), Wells Fargo, Citibank, MuleSoft, OpenText GXS, and S1 Corporation (now ACI Worldwide).
Patty received her MBA from the Yale School of Management and a bachelor’s degree in business administration from the State University of New York at Albany. She also holds a Certified Treasury Professional (CTP) accreditation from the Association of Financial Professionals. Patty can be reached directly at phines@celent.com.
Latest insights
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13 April 2021The 2021 edition of Oliver Wyman's annual report with Morgan Stanley highlights the hidden value in Transaction Banking and an opportunity for b…
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10 March 2021Celent recognizes DBS Group as the winner of the Celent Model Bank 2021 Award for Corporate Digital Banking for their initiative DBS IDEAL Next-…
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10 March 2021Celent recognizes Goldman Sachs as the winner of the 2021 Celent Model Bank Award for Corporate Banking in the Cloud for their initiative Goldma…
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20 January 2021We've published our annual Corporate Banking Research Outlook highlighting 2021 themes and upcoming research reports. You can find the full Outl…
Related events
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2 March 2021
United StatesPatricia Hines, Head of Corporate Banking at Celent, will join Helen Orton, Senior Principal Product Manager, Syndicated Lending at Finastra to… -
1 March 2021
United KingdomPatricia Hines from Celent looks at the evolution from a traditional push of information to business clients to an on-demand, real-time future. -
3 February 2021
The Corporate Banking business is facing multiple headwinds today, accentuated by the challenges of the pandemic situation. For banks to effecti… -
12 January 2021
United StatesAPIs have revolutionised the way we embrace the digital economy. How have different industries leveraged APIs to achieve business goals? Have yo…
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15 March 2021
Contributed article by Patricia Hines, Head of Corporate Banking, Celent. The impact of public cloud on retail banking is already clear. As a ma…
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26 February 2021
Patricia Hines at Celent discusses what’s driving the move from a traditional push of information to on-demand, real-time access, and considers…
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12 January 2021
Joined by executives from the financial services ecosystem, Celent’s head of corporate banking Patricia Hines took to the Sibos virtual stage to…
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23 December 2020
Wells Fargo is not alone in trying to digitally transform its commercial banking. “Wells Fargo joins a handful of other forward-looking banks re…