Patricia Hines, CTP
Patricia heads Celent’s Corporate Banking practice and is based in Charlotte, NC. Her areas of research include corporate banking and global transaction services with a particular emphasis on treasury and cash management, corporate banking delivery channels, commercial and small business lending, and emerging technologies such as APIs, blockchain, and artificial intelligence. Patty has been published in a broad range of industry media and presented at numerous conferences.
Patty has over 20 years of experience in financial services across business, technology, and operations. Before Celent, she was a Research Director in Wholesale Banking at CEB TowerGroup, a leading financial services advisory research firm, where she conducted primary research focused on industry trends, strategic business drivers, and technology solutions in commercial lending and small business services.
She has also held senior technology, operations, and marketing positions at FleetBoston Financial (now Bank of America), Wells Fargo, Citibank, MuleSoft, OpenText GXS, and S1 Corporation (now ACI Worldwide).
Patty received her MBA from the Yale School of Management and a bachelor’s degree in business administration from the State University of New York at Albany. She also holds a Certified Treasury Professional (CTP) accreditation from the Association of Financial Professionals. Patty can be reached directly at email@example.com.
22 July 2021Patricia Hines, Head of Corporate Banking at Celent, interviews Joanne Wyper, EVP and Head of Commercial Operations at Citizens on what they're…
22 July 2021Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
15 July 2021As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
14 July 2021The notion that the customer comes first seems blindingly obvious, but truly executing against that simple saying is an area where many financia…
29 June 2021 13:00 - 14:00 EDT (18:00 BST, 19:00 CEST)
United StatesBusinesses are more reliant than ever on digital tools like ERP and TMS to run their business and their books. But as the landscape becomes incr…
25 June 2021
United StatesThis new webinar from industry research firm Celent examines how Infosys Consulting collaborated with Wells Fargo to reimagine the bank’s custom…
3 June 2021 09:00 - 10:00 EDT (14:00 BST, 15:00 CEST)
United StatesHow is the year shaping up for commercial lending – and what does the future hold? With volumes up, margins down, delinquencies increasing and t…
18 May 2021 12:00 - 13:00 EDT (17:00 BST, 18:00 CEST)
United StatesHosted by Santander Commercial Banking: Treasury Essentials Series Emerging trends in technology and globalization, as well as the drive for sta…
15 March 2021
Contributed article by Patricia Hines, Head of Corporate Banking, Celent. The impact of public cloud on retail banking is already clear. As a ma…
26 February 2021
Patricia Hines at Celent discusses what’s driving the move from a traditional push of information to on-demand, real-time access, and considers…
12 January 2021
Joined by executives from the financial services ecosystem, Celent’s head of corporate banking Patricia Hines took to the Sibos virtual stage to…
23 December 2020
Wells Fargo is not alone in trying to digitally transform its commercial banking. “Wells Fargo joins a handful of other forward-looking banks re…