Luis' career spans over 16 years working in banking and insurance companies. His expertise in banking focuses on risk, credit cards, operations, and complaints for commercial and microfinance banks. In insurance, he worked in continuous improvement and business process management with focused expertise in sales, underwriting, claims, and reinsurance processes for life, health, and property and casualty.
Prior to joining Celent, Luis was a business process project manager at Rimac Seguros, where he led and participated in numerous projects related to implementation of new technologies and automation of processes.
His background also includes several IT, project management, and operational roles in Pacifico Seguros, Mibanco, and Banco de Credito del Peru.
Luis received his MBA with specialization in finance from Bowling Green State University in Ohio and a bachelor’s degree in economics from Universidad Federico Villarreal in Peru. He is fluent in English and Spanish.
April 17 2017
Today, the insurance industry is going through many changes that will define the next generations of insurers. - Celent has released a new ...
April 11 2017
In 2017, CSE has been awarded Model Insurer of the Year for its aspiration to achieve “the best product in the industry.” This meant they had ...
January 09 2017
Celent has released a new report titled What’s App Doc? A Review of Mobile Bank Apps in Latin America. The report was written by Luis ...
December 28 2016
Celent has released a new report titled Claims System Spectrum: Latin American P&C Insurance 2016. The report was written by Luis Chipana, an ...