24 September 2020
Commercial lines is a line of business characterized by heterogeneity of operations, complexity due to the wide variety of coverages and the sca…
Karlyn Carnahan, CPCU
Insights
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15 September 2020Technology and process innovation continues to come on stream at an increasing pace. In the last 10 years, the acceleration of innovation has pe…
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13 September 2020Snap polls reflect questions asked by members of the Celent Research Panel, a group of C level executives in the insurance industry. This snap p…
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10 September 2020InsureTech Connect is right around the corner. This is one event where “What happens in Vegas stays in Vegas” isn’t actually true. What happens…
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31 August 2020Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of how other…
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27 August 2020With the continued expansion of online shopping of commercial insurance, the question many insurers are asking is – should we participate? Are s…
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11 August 2020Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of how other…
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27 July 2020Managing agent licensing is a business-critical function for insurers and agencies. But as insurers and agencies look to grow, they face increas…
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12 July 2020Snap polls reflect questions posed by members of the Celent research panel. This question is focused on how insurers are processing Covid based…
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8 July 2020Workers compensation pre-Covid was an extremely competitive market and now, as we’re in the midst of Covid, continues to be a highly competitive…
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26 June 2020Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of when other…
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24 June 2020Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
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23 June 2020Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
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22 June 2020Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
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16 June 2020This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…