12 November 2019
What’s changing in the world of the agent? The looming impact of digital distribution, and the growing role of technology combine with an aging…
Karlyn Carnahan, CPCU
Insights
-
-
30 September 2019If you felt a strong wind on Thursday accompanied by a loud sigh, that deep exhale was because Insurtech Connect 2019 has ended. At was a whirlw…
-
22 September 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
-
19 July 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
-
9 July 2019The agent of the future will conduct business differently as their use of technology expands and changes.
-
16 May 2019Moving to a digital model requires insurers to prepare their technology, manage skill sets, and create a governance process. This report examine…
-
25 March 2019The nature of the insurance business is changing rapidly.No one knows what it will look like in 2025 or beyond.New business models are emerging…
-
16 November 2018Thursday, November 8 “Hi, Karlyn. It’s your sister. We’ve been evacuated. There’s a big fire up in Paradise that might head down our way. Just w…
-
22 October 2018With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
-
18 October 2018The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
-
8 October 2018Like 6,000 or more of you, we’re all just back from InsureTech Connect 2018 (ITC) and are still sorting through the amazing content and connecti…
-
28 September 2018Customer experience is the new battleground for differentiation. But delivering on that experience requires a wide variety of digital capabiliti…
-
20 September 2018In 2010, ISO released the ISO Electronic Rating Content (ISO ERC). This product allows insurers to ingest loss costs, rules, and forms attachmen…
-
12 August 2018Has the explosion of new technologies and the continual media hype caused you to question if these claims are exaggerated or if your peers are a…
-
23 May 2018Note: A webinar on this topic is also available. Customer experience is the new battleground for differentiation. But delivering on that experie…