Research & Advisory
London, United Kingdom


Craig brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, working with and within insurers.

Craig has advised insurers on IT strategy, legacy modernization, insurance vendor analysis and enterprise architecture topics, principally in the EMEA region. Since joining Celent, he has been a speaker at industry events in North America and London, as well as Celent events in Europe. He has spoken on topics such as the influence of mobile on the industry, the use of social networks by insurers and how the evolving use of the Internet, data and IoT will influence insurance in the future.

Recent consulting clients have engaged Craig for policy administration vendor analyses, market entry strategies, and product messaging work for insurance vendors.

Prior to joining Celent, Craig was an applications architect with Royal Bank of Scotland Group's Strategy and Architecture team, working extensively with RBS Insurance.

Latest insights

  • 18 February 2020
    Cloud has been at the centre of insurers’ preoccupations for a long time now. However, it has taken long for them to actively adopt the cloud mo…
  • 6 December 2019
    I once again had the opportunity to visit Munich for the Digital Insurance Agenda conference there - DIA Munich. It was only earlier this year t…
  • 25 November 2019
    Quantum computing has been the talk of the town recently, due to two very different reasons: A barrage of marketing from major tech players an…
  • 3 October 2019
    This week Lloyd’s of London published Blueprint One of their transformation program. The level of digital engagement from Lloyd’s and communicat…
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