Insights

• Return to Office - A Snap Poll for the Celent Executive Panel

  22 April 2024

  Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This insur…

• Cathay Life's AI Empowered Claims Revolution

  21 March 2024

  Cathay Life Insurance's Claims Smart Platform is winner of Celent's 2024 Model Insurer award for Data, Analytics, and AI. The platform, launched…

• Claims System Vendors: Latin America P&C Insurance 2024 Edition

  6 March 2024

  Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…

• Claims System Vendors: EMEA P&C Insurance 2024 Edition

  6 March 2024

  Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…

• Claims System Vendors: North American P&C Insurance 2024

  6 March 2024

  Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…

• Contact Centers - A Snap Poll for the Celent Executive Panel

  5 March 2024

  Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This set o…

• Dimensions: P&C Insurance IT Pressures & Priorities 2024: North American Edition

  20 February 2024

  Annually, Celent examines the business priorities, IT budgets, and investments being made by North American property & casualty insurance compan…

• ITC 2023 - A Summary of Data and Analytics Sessions

  6 February 2024

  This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…

• ITC 2023 - A Summary of Customer and Distributor Experience Sessions

  6 February 2024

  This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…

• ITC 2023 - A Summary of Life and Health Sessions

  6 February 2024

  This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…

• ITC 2023 - A Summary of Legacy Transformation Sessions

  6 February 2024

  This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…

• ITC 2023 - A Summary of Innovation and InsurTech Strategies Sessions

  6 February 2024

  This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…

• A New Year's Revolution: Will Gen AI Fulfill Its Promise in 2024?

  2 January 2024

  As we ring in the new year, the world of financial services buzzes with a pivotal question: Will Generative AI (Gen AI) live up to the hype and…

• Gen AI - Lens on Use Cases in P&C Insurance

  14 December 2023

  Over the past year, generative AI (Gen AI) has gone from moonshot to reality. What does this mean for financial institutions? To sketch out a pi…

• eDelivery - A Snap Poll for the Celent Executive Panel

  7 December 2023

  Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This insur…