Glia Technologies Inc.
Glia provides award-winning digital-first customer service technology that is reinventing how financial enterprises support their customers in a digital world. Engage with customers on your websites, secure portals and mobile applications. Platform includes Chat, CoBrowsing, SMS Messaging, Digital Voice, Video, Phone, Screen Sharing, AI Bots. Features phone capabilities or integration to common telephony solutions like Genesys, Avaya, Cisco etc. Up to 4X increase in online application submissions, reduce call handle time (AHT) by 20%, increase customer satisfaction (CSAT) and Net Promoter Scores (NPS) by 20%, reduce site and queue abandonment.
Record 10 time winner of Finovate Best in Show, with unique patented technology.