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Tia Claims Solutions

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Overview

Designed to optimize the claims handling experience:

Tia Technology provides an open, scalable, standard software platform to support and optimize claims processes for P&C insurers around the world. The Claims Solutions focus on configuration options that empower business users to create unique and optimized customer journeys when a claim occurs.

Key Features

Self-Service

Insurance customers expect outstanding self-service capabilities. Tia Solutions enable you to define individual self-service journeys, which can be based on detailed segmentation of claims and customers. Tia's widget concept can even allow you to embed standard claims processes into third party frontends.

Automation

Highly configurable workflow rules allow to reach the desired level of automation. Either as a complete straight-through claims settlement or via a combination of human tasks followed by automated processing. Now you can control the flows that are relevant for any given claim type. No more slow, cumbersome trial and re-trial processes or struggling with IT prioritisation to get your changes into production.

Eco-system enablement

Tia Claims Solutions comes with best practice integration to other Tia Solutions and selected third-party partnerships. Furthermore, Tia's best practice webhooks and Rest services will allow you to easily embed Tia Claims Solutions into other parts of your IT-landscape.

Key Benefits

Key Benefits

USERS WILL LIKE:

1. Ability to deliver faster claim handling and a superior customer experience

2. Better claims processing through fewer manual errors

3. Greater transparency because of increased communication

INSURERS WILL LIKE:

1. Lower costs from more effective claims management

2. Frees up time in the IT department

3. Shorter time to market with new claims processes