Connections™ Insured Portal

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The Insured Portal is designed to provide a policyholder/member-oriented experience. Users can self-security administer, review policy documents and claims, report new claims, and pay their bills online including monthly self-reporting for Workers' Compensation. When it comes time for self-reported annual audits for self-insured groups, there are customizable forms to help automate the data collection process to effectively facilitate renewals. This is all accomplished through the convenience of the self-service portal.

Key Features

  • Policy, Billing, & Claims List View
  • Policy Documents Download
  • Policyholder Contacts Management
  • Online Bill Pay
  • First Notice of Loss/First Report of Injury
  • Static Forms and Files
  • User Security Management
  • Reports
  • Loss Control Reports

Key Benefits

  • Extend access to your members and policyholders with an elegant and easy-to-use website.
  • Easy and quick online access to submit first reports.
  • Share claim details and trends in easy-to-understand dashboards.
  • Make documents available online for easy download and viewing.
  • Deliver an easy to use mechanism for policyholders to self report weekly/monthly payroll.
  • Share a wide range of files, including photos, videos, and documents.
  • Provide answers to common questions directly within the portal with self-help tools.
  • Publish reports for portal users to access and run in real-time.
  • End-to-end encryption to keep all communications secure and away from prying eyes.

Product/Service details